Pangama JewelryReviews of pangamajewelry.com

Very unpleasant experience they have tried to deliver my item but said the the address is incorrect ( the address is 100% correct). I have asked for a refund but have refused and have no stopped communicating with me. No refund or item. Very cross indeed. Shop at your peril.

Jeg bestilte og betalte for to ringe i str.9, som firmaet havde "on stock". To dage efter fik jeg en mail om, at de ikke havde str.9, men at jeg var velkommen til at finde en anden størrelse.... Men da det jo er den størrelse jeg bruger, bad jeg om penge retur. Et par dage efter fik jeg nogenlunde det samme svar om "en anden størrelse". En måned efter bestilling har jeg hverken modtaget ringe eller penge.

I've ordered from this company 3 times, the last order contained a faulty item. I wrote asking for a replacement 2 days after receiving the item, and waiting 14 days for delivery, to be told they could do nothing as it was a 30 day returns/refund system!! Since when did 16days equate to 30? Chinese conmen! AVOID AND BE CAREFUL on Google search they put them above Pandora, the site I was actually searching for. Now they reply 30 days is from delivery arrival date! I contacted them 2 DAYS after delivery. I've left this terrible review as they deserve it. No they're nothing to do with Pandora who are a far superior and quality supplier of charms and other jewellery!

Bought the Two-Tone Heart Knot “S925” ring. Within about a month of normal wear it visibly discoloured and even turned the wearer’s finger green. Their own product page claims it “doesn’t oxidize,” “maintains its shine,” and is “safe for all skin types” — our experience was the opposite. I contacted support with photos and asked for a remedy. They ignored the fault/not-as-described issue and repeatedly pointed to their “30-day return policy,” then stopped engaging. If you have a problem, don’t expect them to take responsibility. Save yourself the hassle and buy elsewhere.

Absolutely garbage, they refused to let me cancel my order because the 15 minutes window had elapsed. They don't tell you about that, also the confirmation took longer than 15 minutes to come through. The purchase took 11 days to arrive and then I had to apply to return the purchase. They won't accept the return without proof of receipt and order confirmation. I don't have access to a printer and now they are ignoring any correspondence from me. The buy 2 get 1 free is just a scam to get you to spend more money on items they won't allow you to return. All returns have to be in original packaging and untouched. So how are you supposed to decide if the goods are of any quality or not. If you value your own worth and have no wish to waste your own money then I implore you to avoid using Pangama at all costs.

I ordered 3 charms for my wife and couple of weeks before Christmas, I paid the extra shipping to get it within a few days, it is now 6th Feb and no sign of my charms, I never even received an email confirming my purchase. AVOID THIS COMPANY I will be sticking to Pandora as I have never had a single issue all the years I have been buying from them.

Ordered charms for christmas they turned up to late. Sent back at a cost of 20 pounds am still waiting for a refund. Have emailed about 10 times no answer scammers I would give 0 to these people.

I typed in pandora sale placed an order but didn't realise until the payment was taken it was Pangama Jewerly. I have contacted them to return the fake items for a full refund but have meant resistance. They are still to send a returns label and are ignoring my emails. Others beware