Awesome!
Your Compnany is wonderful and the paint is perfect!!!!!!!! Thank you!
By Nikki M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
480 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
Paintscratch, Inc. (paintscratch.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
480 approved reviews, newest moderated first
Your Compnany is wonderful and the paint is perfect!!!!!!!! Thank you!
By Nikki M.
overall great experience, offer so many options which is great!
By Jonathan C.
I ordered two cans of spray paint to fix a surface scratch. I can’t speak to whether its a good product because the nozzles were snapped off upon arrival, but I can speak to their terrible customer service. I attempted to process a return on their website and instead of addressing the problem I described, they responded with a delivery notification email confirming I received the broken cans. I tried to respond to that email to clarify that wasn’t what I needed, and was told to go back to their website to fill out the same form about the problem I was having. So I tried again, and nobody ever responded. Ive tried four times to get someone to talk to me, and they wont. They DID send two new nozzles in the mail after a few weeks, which wasn’t helpful since the original ones were snapped off. Basically, their products are expensive and if you want to return anything they completely ice you out.
By Brittney C.
I ordered all of the relevant products and watch their videos, but the paint does not match the vehicle. Their support system is terrible and they do not have a Google profile because they do not want the public reviewing them on a broad platform. They do not offer refunds and they will dodge around any issue by referring you back to email and never resolving your problem. Terrible company do not use them.
By DumpStor of Dickson - C.
Good product and quality 👍🏽❤️
By Juan L.
Perfect color match! So happy with the results.
By Felicia
They sold me aerosol paint that doesn’t match my car color at all and they also don’t refund. Fake company. I have to go to court for refund.
By Zabih
Great paint match. I appreciate the company checking up on their product after the delivery to make sure it matched well with my paint color. Really good service and quality product.
By Wesley