PaintVibe.com - Paint By NumbersReviews of paintbynumbers.shop

Even if the problem was my fault, the responder was very helpful with me and resolved the issue I had with the shipment.

Customer service was great

The quick response and issue resolution

Great customer service. I had a problem with an order. You accrue rewards points for each purchase. When I tried to use some of these points the coupon code that it generated came up as unusable. Plus, my points were gone. An email to customer service, and I received a way to remedy that situation, along with a coupon code for free shipping. Prices are competitive for pre framed canvas. There are options for canvas sizes and quantity of different paint colors to enhance the quality of the picture. Shipping time is a little long, but if you schedule your next masterpiece halfway through the one you are working on, it will work out just right. As an older person, painting is a great way to pass the time, and I gift the completed works to friends and family.

Contacted Customer services straight after placing my order and advised they would be in contact in the next 1-2 hours. After 3 more requests, no-one contacted me for 10 days until my order had been delivered. I was trying to cancel the order. Worst customer service ever

It's an absolutely terrible product. My son and me both started kits. My son did the mother and baby elephant whilst I did the row of houses. The numbers are so small both of us have been struggling. I do understand that if you pay peanuts you get monkeys but I didn't expect it would turn into a stressful exercise. I am sure it's meant to be a creative calming activity but it was nothing like that. Both of us were tearing our hair out by day 4 and are on the verge of giving up. If anyone gave me a free Aldi paint by numbers kit I will now think they hated me! I wouldn't do another one. I am considered to be a reasonable artist otherwise. People have said there's not enough paint but that was not a problem we had. There is still plenty left in the tubs. Never Again!

I ordered a gift card on their website on December 16. It should have been emailed to the recipient immediately upon purchase. It is now December 19. No gift card was sent, there has been no contact from the seller after several emails and online chat attempts. A dispute has been filed with PayPal. I just want a refund at this point, as I do not want my friend to try to purchase something as the customer service it non-existent

I very much like the selection of paintings and the vibrant colors. I especially like the quick response from Paint Vibe when I ordered the same painting twice in error. Paint Vibe handled the refund in a timely manner. I would highly recommend Paint Vibe.