Excellent service
Excellent service, great product quality and super fast delivery! Totally recommended
By Gabriela
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
162 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Padel USA Padel USA is the leading destination for padel equipment in the USA. Padel USA collaborates with the best padel brands like Adidas, Babolat, Head, Nox, Wilson and delivers fast, reliable service and quality gear tailored for every padel player. Shop Now Get Help Contact Us Help Center © 2024 Padel USA | padelusa.com
Padel USA (padelusa.com) has 162 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
162 approved reviews, newest moderated first
Excellent service, great product quality and super fast delivery! Totally recommended
By Gabriela
Great website, fast shipping
By JOEY
The products were exactly as the post, I got them in time. 10/10 would recomend.
By NICOLAS B.
Everthing went well in my recent purchase!
By Jorge D.
The package was cut at the bottom. The contents were not in the package.
By Richard M.
Response from Padel USA· Jun 13, 2023
Dear Richard, We sincerely apologize for the issue you experienced with your recent order. It appears the package containing the Bullpadel Frame Protector accessory you ordered was damaged during transit, causing it to be lost. Please rest assured that our customers' satisfaction is our top priority, and we take such incidents very seriously. Upon seeing your review, we have made five attempts to contact you to resolve this situation. We understand how frustrating it must be to receive a damaged and empty package, and we are eager to rectify this for you. If our previous emails haven't reached you, could you please reach out to us directly? We would appreciate the opportunity to investigate this matter further and offer you a suitable solution, such as a replacement or full refund. Please accept our deepest apologies for any inconvenience caused. We are committed to improving our service to prevent such issues from recurring in the future. Thank you for bringing this to our attention. We look forward to resolving this issue to your satisfaction. Best, Padel USA Team
Excellent service!
By EDUARDO ANTONIO R.
I had originally purchased an padel racket, Sam, reached out to me to try to resolve the issue of my item not been delivered. After, we reviewed all the correct information was provided, and a claim filed with UPS. A new item was then sent out by Sam at PadelUSA. Thank you for your help and commitment to mending the situation. Thank you Sam and thank you Padel USA! Now I’m tournament ready!! Sincerely, Pedro T. Original msg: Although this might noy be entirely your fault as a company, I have yet received my padel, UPS said their driver dropped off my package, but it was not! Also, I haven’t heard anything back as far as a possible replacement, credit, etc. Please reach out to me regarding this, I have been in contact with Rej, who told me to file a claim with UPS. Not a really good experience so far. Sorry
By Pedro T.
arrived quickly and the paddle came in perfect condition
By Juan Francisco R.