Website with programming errors
Website with programming errors. Be careful . Prices may change during checkout. Items in your shopping cart will change in price because they regularly correct their website prices. In my case an item went from €150 to €299. They do not want to help you through customer service and hide behind the rule that it is their full right to apply price changes, even to items already in the shopping cart.Unbelievable!
By Jurgen Van de P.
Response from Pacsafe· Feb 6, 2025
Hi Jurgen, Thank you for taking the time to share your feedback. We understand how frustrating it can be to experience a price change during checkout. To clarify, our Terms and Conditions did mention the end-of-season sale end date and time (11:59 p.m. CET on January 26, 2025), and the offer applies only to completed customer orders made within the end-of-season sale period. The price was automatically changed back to full price once the sale ended. As a token of our appreciation for your feedback, our customer service team provided you with a 20% discount code on January 27. We hope this helps improve your experience. Additionally, we are actively working on making these clauses more explicit and adding a countdown timer to clearly indicate the end of sale campaigns in future. We genuinely value your input and are committed to improving our services. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to contact us directly at [email protected]. Thank you very much.



