Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8 reviews
PackwireSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Packwire makes it easy to create custom packaging online. Order low qtys custom printed mailers, corrugated cartons, folding boxes and rigid gift boxes.
Packwire (packwire.com) has 8 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
8 approved reviews, newest moderated first
Excellent app easy to use and fast delivery
By Daniel
Response from Packwire· Jul 16, 2026
Thank you so much for the excellent review. We’re thrilled to hear you loved using the app and that your order arrived quickly. Let us know if you need anything else!
Within 10 minutes of submitting my order online, a Packwire associate reached out to me to alert me that the quality of the images I had chosen for my package were not optimal. The associate then advised on how to enhance my images and proceed with the order. This associate was dedicated to me throughout the sales and order process. Customer service and order support of this caliber are extremely rare and I was delighted by it. I highly recommend Packwire for all your custom packaging needs!
By Michael L.
Response from Packwire· Dec 20, 2022
Thank you so much for the nice review Michael! Feel free to reach out to your account manager directly should you have any questions or if you'd like to re-order. We'll be more than happy to assist you!
I'd like to thank Zach for his AWESOME customer service! He was so patient with me and made sure my art files would print well. I got my boxes a whole week before the date I was promised and also the quality is PERFECT, I'll use PackWire again for sure!!
By Armie
Response from Packwire· Sep 21, 2022
Thank you for the nice review Armie! It was a pleasure working with you as well!
Nice boxes with my logo printed on them. Just placed my second order. Phil was very helpful. Will order from them again.
By Gail
Response from Packwire· Oct 15, 2019
Thank you Gail, It's a pleasure doing business with you :-)
Very accommodating and really put the customer first! Customer service is stellar and I really enjoyed working with my account rep, Phil!
By Francesca G.
Response from Packwire· Aug 24, 2018
It's our pleasure :-) Glad to be of service!
Best price + good quality, Customer support is superb. The staff is very patient and helpful! Coming back for more!
By Jordan
Response from Packwire· Aug 14, 2018
Thank you, Jordan! It's out pleasure, glad you like your boxes :-)
I would definitely recommend Packwire if you're in the market for a custom box design. We recently purchased shipping boxes for a campaign we have in the works. After mocking it up on their incredibly slick site and uploading our artwork, Phil (account manager on the project) reached out to see if I had any questions. He was incredibly responsive in every step of the process. All in all, we received our completely customized boxes in 2 weeks! They're beautiful, and the entire office is in love with them--Can't wait to ship them out.
By Jenn
Response from Packwire· Aug 14, 2018
Hi Jenn, we're glad to hear you had a nice experience with us! 😎
We just had a very positive experience with Packwire. Once we selected our box and design (which was so easy to do), I received contact from Phil--he was my account manager. There were a few issues with some of our artwork, but Phil went above and beyond to make certain we were satisfied with the end product. Phil is friendly, professional and knowledgeable and represents Packwire very well. It's for sure we will be doing more business with Packwire--just an all-round positive experience that deserves the five-stars.
By Wendy H.
Response from Packwire· Aug 14, 2018
Hi Wendy, thank you so much for the nice review! Glad you like your boxes and our customer service 🤩🤓
