Could do better
Pro: - Easy to use - Good quality box - Nice early communication Con: - Disappointed by average quality print .- Very dark print .- Poor print details - No communication once product delivered
By Adrien
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With a huge selection of products, super-helpful staff, and free 3D design tools, our team is your one-stop shop for all things packaging! Have a budget or a specific turnaround? Get an instant quote and an estimated delivery date with our handy calculator. Don’t see what you’re looking for or need some guidance? Submit a quote request. Not sure where to get started? Our packaging professionals help you make the right choices and guide you through design. We even offer free design services. Or, you can use our 3D design tool to upload or create your design. Our team is here to help every step of the way. We identify the best production options so you can keep your order as local and affordable as possible. Get the confidence you need before your order is even delivered. We want you and your customers to love your packaging!
PackM (packm.com) has 31 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2 reviews with 3 stars · Clear filters
Pro: - Easy to use - Good quality box - Nice early communication Con: - Disappointed by average quality print .- Very dark print .- Poor print details - No communication once product delivered
By Adrien
It was really expensive. After I paid they told me there was an up charge of $400 for only 100 boxes.
By customer
Response from PackM· Jun 5, 2024
Hi Brian, We're sorry to see the disappointment reflected in your review. When you changed the box dimensions after placing your order, the new (higher) square footage of the order caused the increase in price. If you'd like, we can share some alternative box configurations that could help you make more affordable choices for the future, such as mailer boxes without dust flaps or economy shipping boxes. Our support team is always happy to help you optimize your budget. Thank you.