Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
81 reviews
PackezeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Packeze is your trusted partner for high-quality print, packaging, and marketing solutions—without the usual hassle or inflated price tags. From yard signs, banners, and business cards to targeted tools like EDDM, we help businesses and individuals show up strong, look good, and get noticed—without breaking the budget.We also offer practical moving and packing supplies to keep projects on track, whether you're growing a business or just getting things from A to B.What sets us apart? We combine smart logistics with thoughtful design, cost-conscious options, and a people-first approach. That means fast turnaround times, dependable quality, and real support—so you can focus on what matters most.
Packeze (packeze.com) has 81 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
81 approved reviews, newest moderated first
When i ordered it said 3-5 days to ship and its now been past 7 days and my order is still in the production stage. And I cannot get ahold of anyone to reply to my email. This place is a scam and i am disputing this charge as they have failed to provide a good that was purchased
By Consumer
Not sure about the negative reviews - I couldn't be happier. $1 boxes that ship free - you can't beat that. No, they won't arrive the next day - they are only $1 and ship free. Are they $1 boxes - no, they are better than you'd expect. I was pleasantly surprised, and will be ordering more. You can't get $1 boxes anywhere - definitely not of this strength and shipped free. I'm beyond impressed!!
By JustAnswer C.
I am extremely happy with them. I think in our economy today to have quality product and good price is hard to find. I am not sure what happen with others but I will be ordering again. The boxes are nice and heavy and they delivered right to my door.
By Linda F.
Paid for “same day processing and shipping”, and it didn’t process or ship that day. It was before their allotted time slot of before 3pm. Sent an email to their CS. No response. I’ll now have to get my bank to refund.
By Liz L.
Response from Packeze· May 28, 2024
Hi Liz! Please be advised that our customer service hours are M-F 9:00am - 5:30pm CST. Please allow 24 hours for a response to inquiries. Hours are subject to change on holidays. The holidays that we are closed are as follows: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day. A member of our customer service team will be in contact shortly. Thank you!
I placed an order a few days ago. All I want to know is when the order will arrive and I can’t get anyone to answer me. They don’t have a number on their website. I reached out to someone on their Instagram page. They read it and just ignored me! Very unprofessional! I just want my money back now.
By Theresa C.
Response from Packeze· May 24, 2024
Hi Theresa, Thank you for your feedback. I see your email, received this morning. Our customer service team works very hard to reply to emails in a timely manner. Our senior sales specialist will be in touch with you shortly. Thank you!
I’m trying to get in touch with someone about an order I placed . Didn’t receive a confirmation email only a text message . I paid for priority 2 day shipping . How do I contact someone
By Tara
Response from Packeze· May 14, 2024
Hi Tara, a sales specialist will be in contact shortly to further explain our shipping policy and "priority picking and free shipping" fee that you selected at checkout.
Pleasantly surprised, boxes were good quality, amazing value for $1.00 with free shipping. Best option available if you’re moving on a budget, definitely will order again.
By Jamarcus T.
Ordered 10 large white boxes with handles, and 20 medium white boxes. Received 10 large white boxes - 2 that were improperly glued (can not be folded/used), and several with the handles and print wrong. The glue is cheap and several boxes split at the edges easily. The 20 medium white boxes arrived brown. I asked the company what happened and they said they changed the boxes after I ordered. They didn't bother to notify me. They offered to send a new pack of large boxes because of the boxes that arrived unusable. That was 17 days ago and they have not replied since that they're actually sending anything. I'm now in need of those boxes I was supposed to have. Do yourself a favor and don't bother. Spend a quarter more on boxes that aren't going to be so flawed. You get what you pay for, sadly.
By Rebecca
Response from Packeze· May 9, 2024
Hi Rebecca, Thank you for your feedback and I apologize that you had an unpleasant experience during what can already be a stressful time of moving. We are continuously working to better any flaws that there may be in our procedures from production to shipping to customer service. Please check your email regarding replacement for the 2 boxes that you informed us were unusable. Thanks so much, Packeze
