was vary helpful with teaching me how…
was vary helpful with teaching me how to deposit and would recomend (stark) as a 5 star helper
By brady
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
451 reviews
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PackDraw is a leading US-based platform redefining the world of Gamified Shopping. We offer an exciting way to win real-world items—ranging from designer sneakers and luxury watches to high-end apparel, tech, and even cars—through our digital pack experience. Every item can be shipped directly to your door or instantly withdrawn in your favorite cryptocurrency. Backed by a trusted and growing community of over 300,000 users, we’ve facilitated more than $220 million in crypto withdrawals and $2.8 million in physical products. With a strong reputation and an engaged community behind us, the only question is: What will you unpack today?
PackDraw (packdraw.com) has 451 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
451 approved reviews, newest moderated first
was vary helpful with teaching me how to deposit and would recomend (stark) as a 5 star helper
By brady
Great customer service shout out to stark
By Ronald M.
USER NAME- MYNAMEJEFF HANDLER- SALMA
By Mego S.
I had a problem with my deposit so i contacted packdraw. I came in contact with florence and that was super helpfull! Really good customer experience
By Floran R.
Vood in the geym
By Abrahem K.
very helpful
By David S.
The support staff isn’t very friendly Kieran to be more specific in my experience has been quite rude in his response. Most of the other staff just gives generic responses that don’t actually give you good information. the timers for bonus often change and prolong the claiming of them and when you press the issue they won’t help or offer a solution just tell you to wait for it to unlock.
By Cody
Response from PackDraw· Mar 22, 2025
Thank you for your feedback. We’re sorry to hear that your experience with our support team didn’t meet your expectations. Our goal is to provide clear, helpful, and respectful assistance to every user, and we’ll be reviewing this internally to ensure our standards are consistently met. Regarding bonus timers, they are set by the system and cannot be manually adjusted by staff. If a timer appears to shift, it’s often due to account activity or eligibility resets based on usage patterns. That said, we appreciate you bringing this to our attention and will continue working to improve both the clarity of our support responses and the user experience overall. If you have ongoing concerns, please don’t hesitate to reach out again through live support.
Salma on support was very helpful in resolving my issue quickly and without hassle. Thank you, this is cruel_rat
By Kai Z.