Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pacific Bay Watch we strive to achieve one hundred percent customer satisfaction. We offer the highest quality merchandise, and the largest selection on the Internet. "We will not be undersold.”Pacific Bay Watch has over 100 years of combined experience in the Watch and Jewelry industry, we know what it takes to satisfy your needs.
Pacific Bay Watch (pacificbaywatch.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 166 reviews with 5 stars · Clear filters
Absolutely wonderful purchase and customer service. The watch is authentic, it is beautiful, and It is just as described. I will be making future purchases with pacific bay watch.
By Pittsburgh C.
Response from Pacific Bay Watch· May 13, 2021
Thank you and enjoy your new timepiece.
As described, fast shipping
By Jc
Response from Pacific Bay Watch· Feb 15, 2021
Thank you and enjoy your watch!
Great service
By Dr david E.
Response from Pacific Bay Watch· Feb 15, 2021
Thank you and enjoy your watch!
The costumer service is Excellent, the watch is original & 100 % New, good service, Excellent price!! Thanks a lot for me Ullisse Nardin Chronografh Diver watch I just love it !!
By Gerrardo R.
Response from Pacific Bay Watch· Feb 15, 2021
Thank you and enjoy your watch!
Every thing was excellent
By Jesus Arturo Martínez G.
Response from Pacific Bay Watch· Feb 15, 2021
Thank you and enjoy your watch!
Excellent customer service and assistance with my selection and purchase.
By Ralph P.
Response from Pacific Bay Watch· Feb 15, 2021
Thank you and enjoy your watch!
Great job, no problems whatsoever. Watch was exactly as described. Thanks!
By Edward M.
Response from Pacific Bay Watch· Feb 15, 2021
thank you and enjoy your watch!
Watch arrived on agreed day and was as described. Efficient and effective communication and an overall positive experience from start to finish.
By Jack
Response from Pacific Bay Watch· Feb 15, 2021
thank you and enjoy your watch!
