Irina was great to deal with...
Irina was accessible, professional and accommodating and gave me the confidence to purchase a luxury watch online. Thank you!
By Karl _.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pacific Bay Watch we strive to achieve one hundred percent customer satisfaction. We offer the highest quality merchandise, and the largest selection on the Internet. "We will not be undersold.”Pacific Bay Watch has over 100 years of combined experience in the Watch and Jewelry industry, we know what it takes to satisfy your needs.
Pacific Bay Watch (pacificbaywatch.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 166 reviews with 5 stars · Clear filters
Irina was accessible, professional and accommodating and gave me the confidence to purchase a luxury watch online. Thank you!
By Karl _.
Fast and efficient. Very good and reliable service
By Laurent
Fast delivery of a perfect watch in super condition. Thak you Irina and Peter !
By Tibor S.
Thank you Pacific Bay watch for finding a very rare Hublot and walking me through the buying process. Much appreciated!
By Peter M.
Great communication with the owners. Even sorted shipping to the UK. Going.to use them again very soon.
By Richard H.
I recently purchased a pre-owned corum watch from Pacific bay watches. My main concern was that it should match the condition described, this it did with flying colours.
By Lizbewick
I was looking for a particular and not-so-easy to find platinum watch, which I naturally wanted for a good price. It was a tall order! I reached to a number of dealers. My best experience was with Irina at Pacific Bay Watch. She got me the watch I wanted and she did a great job throughout the process. I was patient as she worked with her connections and the result was fantastic. I will work with her again and I recommend her highly.
By Christopher
Honest and reliable seller. Great communication and safe shipping. Would buy from again.
By Paul S.