Pace on StudioReviews of paceonstudio.com

Daniel at Pace on Studio is amazing. He’s made the entire process of building our new website very smooth. He kept me in the loop the entire way and always kept in contact with me for with any updates. Great team, great experience, and I definitely recommend them to anyone looking for a new website!

From the start, the price was exactly where we needed. Then we were issued a Project Manager, who then gave us weekly updates kept us in the loop had no problem, being honest and transparent about all of our details and what we were looking for. Listened to us provided feedback and in the end we have a wonderful website. We are so excited to share with the world in growing our business. Thank you so much for all of the details and the experience I highly recommend to anybody building their business

I needed help with my website, and the team handled everything professionally. Great communication, fast turnaround, and quality work that exceeded my expectations.

Project deadline was April 1 2026, here we are in mid July with nothing close to quality work. Don’t like the way they have reacted to my dissatisfaction..

Fast, professional, and easy to work with. Great communication, quality results, and a smooth experience from start to finish.

I asked for a basic 3-page brochure website that typically takes a few weeks to build. What I got for my more than $1300 were delays, incompetence, lip service and six weeks of lost, unrecoverable business. An online brochure project that should have been done in a few weeks is nearing one year and I am now permanently missing unrecoverable messages from clients during my busiest months of the year. Pace On Studio said they would refund my money but have failed to do so. On April 28, 2025 I hired Pace On Studio to start my website. I was charged $745 within an hour. In April 2026, Pace On started a second project on my website and charged me again. On April 29 they asked for the login to my Bluehost account. (Bluehost is the company that stores my website and runs my business email, so this login is essentially the master key to both.) They said they needed it to migrate my domain, which is a routine task. I gave them access. The next day, they asked that I again transfer that access to "our IT team." at a gmail address, not a company email address. That same day, they changed my domain's nameservers. (Nameservers are the setting that tells the internet where my website and email actually live.) In pointing that setting away from Bluehost, my email host, they instantly cut off my business email. That was it. I didn’t see another email. I didn’t realize this was happening so I didn’t realize that I was no longer receiving emails from clients. At some point, over a month later, I realized I wasn’t receiving mail. I contacted Pace On and reported it as an emergency. They immediately began "working on it". My email stayed down. I checked back the next day. Still "working on it". I kept telling them it was an emergency and that they needed to prioritize it, but it wasn’t getting fixed. Finally, several days after asking for Pace On’s help, I contacted Bluehost myself and had the issue fully resolved myself within hours. In spite of days of reassurance from Pace On that they had been working on the problem, Bluehost noted not a single record of anyone from Pace On even contacting them at all. Pace On had caused the issue due to their own incompetence and then they had failed to correct it, so I had to do it myself. At the height of the summer and when most of my business requests land in my inbox, every email sent to me during that window is gone for good with no autoreply to a single client. More than a year after my first payment in April 2025, I have no working website, $1,300+ gone, and six weeks of lost business correspondence. Whether this is incompetence or something worse, the outcome is the same. And now instead of honoring the refund they promised me, they are continuing to harass me. I have attempted to challenge this company in small claims court but I can't because I can't even locate any registered business address for them. I searched for them under every possible name they've given me using every possible piece of evidence I could and I cannot locate them despite them accepting payment and operating a live website. I've had to go through my bank to dispute the charges and attempt a chargeback. Do not hand this company access to your hosting or domain under any circumstances.

not even before we finished the website the url was taken down and they wanted more money. Website design was weak at best. Support was very LQ. No direction or energy in the entire project.

Chris Excellent