Bank OZKReviews of ozk.com

Worst bank! I have both my daughters an account from this bank. Their cards are always getting restricted and they are also always getting locked out of their accounts. Customer service is horrible and worse inside the actual bank.

Worst bank ever! My entire account was set up wrong, then the bank manager said she took care of paperless since it wouldn’t let me online and she didn’t, now trying to get someone one the phone is not working because I’ve been on hold for over 45 minutes! Insane!!!

unt for the highest interest rate. my branch manager and Lisa the GM or VP in Raleigh have done absolutely nothing. I want to close the account but am told not to and they can't refund service charges from the fraud????Do not open any checking or savings account with them- especially tied to a CD rate. The stupidity and negligence in banking practices needs a lawsuit. My family is closing accounts because the illegal charges and pathetic imbeciles in their management refuses to call me back, correct this and the horrible customer service needs to clean house. Lisa in the Raleigh region needs to pick up the phone! Growing fast but this banks higher ups needs to credit fraud quickly and completely change criminal practices or the state attorney general needs to get involve. Why should any client pay for bank fraud and the resulting illegal service charges. Where is "Jeff Jackson" or bank regulator???? Banks steal our hard earned money- this was just one ridiculous example!

Worst bank in America I went online to purchase a CD. It wouldn’t give me rates without enrolling. I called them. I talk with three different people and none had access to the rates. Finally I was told that I would need to talk to the closest office to get the rates. What a dumb organization.

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I'll be short and accurate with this review. If there is option to select negative 1 star I'd select it. There is nothing beneficial with this Bank OZK and I suggest you move on to another bank before even starting with them. That explains all.

Bank OZK pulled the old “bait and switch”. Had a CD with “auto-renewal” - little did I know (and certainly not told) that auto- renewal meant it would be put in a new 7 month CD at the lowest rate the bank offered. Thought for 7 months it was “auto-renewed” in same instrument - but come to find out - that is their deception. Bank OZK is nothing but deceptive thieves.

Worst bank ever. I really don't know what year it is there but at least 25 years behind. They have a app but can't make payments on it must use . com but even better can't make principle payments. When you speak to representative their answer is we are sorry we hear this every day. So they are aware but choose to take no action.