Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Direct offers patients a wide selection of Portable and Home Oxygen products and accessories, plus a wide range of CPAP machines and accessories to treat sleep apnea. And OxygenDirect sells direct to customers, providing a convenient and afforda...
Oxygendirect (oxygendirect.com) has 29 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2 reviews with 1 star · Clear filters
I ordered a gen4 battery, phone call was dropped, emails unanswered. Finally had a call to let me know the item would be delivered the next day. The next day lo and behold, an email to say my order was cancelled!!! There are plenty of other companies out there if you want reliability. Definitely give these a miss.
By Dawn L.
Really unprofessional company to shop from . We ordered a pair of oxygen concentrator Column and was supposed to be shipped to us and it never did after a week.I followed up several times and apparently I couldn’t get on the phone with the supervisor. They said just email Greg. So the order was finally canceled at the end. I do not recommend this unprofessional company to anyone. Order #472612
By Nick S.
Response from Oxygendirect· Jun 11, 2020
We have now reached out to this customer to work out a resolution that is satisfactory.
