Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 702 reviews with 4 stars · Clear filters
Salesman was knowledgeable polite and answered all of my questions
By Megyesy, W.
Response from Oxygen Concentrator Store· May 22, 2026
Thank you, William! We're happy to hear our salesman was knowledgeable and took the time to answer all your questions. If you ever need anything else, feel free to reach out, we're here to help!
It was hard to get to use of the machine, but now I have no problems. I know there will be problems when it rains, which we do quite a bit this time of year.
By REBECCA S.
Response from Oxygen Concentrator Store· May 12, 2026
Thank you, Rebecca! We are glad to hear you are now comfortable with your Inogen and that things are running smoothly. It is completely normal to have a bit of a learning curve getting started with a new machine. If you run into any concerns during rainy season or at any other time, please don't hesitate to reach out and our team will be happy to help. We would love to know what we could do to make your experience a full five stars. If you ever need anything else, feel free to reach out, we're here to help!
Your company provided the knowledge and device I was looking for at a fair price
By Barbara
Response from Oxygen Concentrator Store· May 12, 2026
Thank you, Barbara! We're glad we could provide the knowledge and device you were looking for at a fair price. We'd love to know what we could do to make your experience a full 5 stars. If you ever need anything else, feel free to reach out, we're here to help!
Katie Yeardon, customer rep, was great. She was helpful and quick to respond. My only reason for giving only 4 stars is that the user manual was not included in the package with our new Inogen. When spending that much for a device, I would expect the package to be checked well before shipping to ensure the manual and all other parts are included. Katie emailed me the manual and shipped one out right away but it is taking a week to arrive. One other negative was that overnight shipping was not included, as it is at other sellers.
By Vicki
Response from Oxygen Concentrator Store· May 12, 2026
Thank you, Vicki! We're glad Katie provided you with helpful and responsive service. We sincerely apologize that the user manual was not included in your shipment. That's not the experience we aim to provide, and we're glad Katie was quick to send one out. We'll take your feedback on the packaging process and shipping options to heart. We'd love to know what else we could do to make your experience a full 5 stars. If you ever need anything else, feel free to reach out, we're here to help!
So far so good. I’m not sure exactly which service I’m being asked to review, but I’m assuming it involves sending my old unit in for service and repairs. I was notified promptly when my unit was received by the service department. Shipping time does seem a bit excessive, took a couple of weeks for it to get there but such is the state of affordable economy shipping. I was informed that they would contact me if additional funds became necessary for the repair. Other than that, so far so good. I’m hopeful that the repairs and services proceed smoothly, I’ll have to wait and see.
By Knox, G.
Response from Oxygen Concentrator Store· May 5, 2026
Thank you for the detailed feedback, Gregory! We're glad communication has been clear throughout the repair process. We understand the shipping timeline was longer than ideal, and we appreciate your patience. The unit is currently at the manufacturer repair facility and we'll keep you updated via emails.
So far so good
By Leslie, R.
Response from Oxygen Concentrator Store· Apr 30, 2026
Thank you, Robin! We're glad things are off to a good start. We'd love to know what we could do to make your experience a full 5 stars. If you ever need anything else, feel free to reach out, we're here to help!
Great company. Good products. Received orders in a timely manner.
By ., B.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Beth, thank you for the kind review! We're glad you were happy with the products and the timely delivery. We'd love to know what we could do to make your experience a full 5 stars. If you ever need anything else, feel free to reach out, we're here to help!
Quality product as expected
By Robins, D.
Response from Oxygen Concentrator Store· Apr 28, 2026
Hi Dr. Robins, thank you for the kind review and for being a returning customer! We're glad the product met your expectations. If you ever need anything else, feel free to reach out, we're here to help!
