Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 702 reviews with 4 stars · Clear filters
I am still waiting for a response for the buy back on my Oxygen Concentrator. Thank you. Judy Cloos
By Judy
Response from Oxygen Concentrator Store· Feb 4, 2021
Hello Judy, thank you for the feedback. We apologize for the delay. We've informed the Customer Service Team to callback and do the needful. For immediate assistance, you can contact our customer service team at 1-877-303-9289.
All the sales people are very nice and helpful. The reason for my not-so-perfect rating is a delay in delivery which may not be the fault of the store. It would have been helpful, though, to have communication from the store about it to avoid frustration.
By Mari M.
Response from Oxygen Concentrator Store· Jan 29, 2021
Hi Mari, thanks for taking the time to review us. We constantly work with our suppliers for quick shipments. Recent surge in the demand of oxygen concentrators has delayed some order fulfillment. I'm sorry that it didn't meet your expectations. I've shared your feedback with the management.
The battery does not hold a charge as long as we believed it would. It's a bit heavier so I can't carry it on my shoulder and have to find some place to put it where I can still get to and use it.
By Dewey
Response from Oxygen Concentrator Store· Jan 29, 2021
Hello Dewey, thank you for the feedback. We believe in providing 100% customer satisfaction. Our Breathe Easy Team member would be happy to speak with you at (877) 303-9289.
Good communication and rapid shipment. Not sure the dollar value was all that great.
By Elizabeth
Response from Oxygen Concentrator Store· Jan 26, 2021
Thanks for your valuable feedback, Elizabeth. Please let us know if we can do anything else.
The sales person Matt was great he helped me pick out the right concentrator for my husband I will sure call him should I need to buy extras for the unit
By Betty
Response from Oxygen Concentrator Store· Jan 18, 2021
It's great to hear those words! Please let us know if we can do anything else.
This is the first time I've needed to replace the columns in my Inogen. Ordering was easy and delivery was great. I'm giving it a 4 because the replacement column cost $150, which I think it a higher price than it should be. The Inogen I use works just fine, but I had to pay for it myself because my previous doctor wouldn't validate my test results. I don't need to use it every day, so I have no idea how long a column set lasts. It's a concern.
By J M M.
Response from Oxygen Concentrator Store· Jan 18, 2021
Thanks for your valuable feedback. Please let us know if we can do anything else.
Was an easy process, although didn't realize that they did not/could not bill Medicare Prompt shipping and delivery - A couple of minor problems with the cabinet and the machine is very noisy!
By David W.
Response from Oxygen Concentrator Store· Jan 18, 2021
Thanks for your valuable feedback, David. Please let us know if we can do anything else.
The delivery was great as was the company agent. There was a delay but that was due to the MD, not the company.
By MARYB
Response from Oxygen Concentrator Store· Dec 15, 2020
Thanks for the wonderful review! We're glad that you enjoyed our service. Please let us know if we can do anything else.
