Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 9,261 reviews with 5 stars · Clear filters
Personal treatment including returns and rescheduling by Nick
By Buckalo, A.
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for taking the time to share this, Andrew. We are happy to hear that Nick provided such personal treatment, including help with returns and rescheduling. We truly appreciate your feedback. If you ever need anything else, feel free to reach out, we are here to help!
Working with Nick is a pleasure. He is both kind and extremely knowledgeable! My concentrator arrived in 2 days!
By MB
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for the wonderful review. We are delighted to hear that working with Nick was a pleasure and that you found him kind and knowledgeable. It is great that your concentrator arrived in just two days. If you ever need anything else, feel free to reach out, we are here to help!
The folks here are great and very helpful and knowledgeable!! I highly recommend them.
By Cheri
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for the kind words and the recommendation, Cheri. We are so glad our team was helpful and knowledgeable during your experience. If you ever need anything else, feel free to reach out, we are here to help!
I bought a Caire freestyle comfort from them approximately 3 years ago. Needed to send it in for service so I bought a second one. Service was amazing. They sent me my new machine with all the packing materials I needed to send the first one in for repairs. They serviced the original machine and it was returned to me in perfect working order in less than 10 days. I will always use them for my oxygen needs.
By Knatz, G.
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for your loyalty over the past three years, George, and for sharing your experience. We are thrilled the servicing of your Caire FreeStyle Comfort went smoothly and that your machine was returned in perfect working order so quickly. We are honored to be your choice for your oxygen needs. If you ever need anything else, feel free to reach out, we are here to help!
They are quick with quality service
By Schubert, M.
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for the great feedback, Mike. We are glad to hear you found our service quick and of high quality. We truly appreciate you. If you ever need anything else, feel free to reach out, we are here to help!
I worked with Todd on my purchase. He was very knowledgeable and helpful including how to securely buy my concentrator. He even got me the Labor Day promotional price.
By Paradis, P.
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for sharing your experience, Peter. We are so glad Todd was knowledgeable and helpful throughout your purchase and that he was able to get you the Labor Day promotional price. We will pass along your kind words to him. If you ever need anything else, feel free to reach out, we are here to help!
Katie Yeadon was wonderful! She helped me above and beyond what I expected. I received the battery a day sooner than expected. I charged it right away and used it several days later! Thank you all for everything!
By Lavallee, L.
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you so much for the wonderful review, Leslie. We are delighted that Katie Yeadon went above and beyond for you and that your battery arrived a day early. We will be sure to share your praise with her. If you ever need anything else, feel free to reach out, we are here to help!
I’ve been using this Oxygen since 2015. I’ve been pleased with the service I received and Nick helps me buy batteries and other equipment I need at that time. Recently I called about my machine telling me I needed to buy the columns, I had just replaced them about two months ago and normally when you replace them they last for one year. Nick had them call me back and they responded within 1/2 hour. The technician sent me the download and I did the download and still was having the same problem so they sent me a replacement and sent me the return label. I had miss placed the phone number to the technician so I called Nick and the technician called me back within 1/2 hour. Wanted to tell them I needed 3 more days before they would get the machine back. They appreciated that I called back and asked them if I could get 3 more days to send it back. Unfortunately I can’t remember her name but she appreciated that I called to ask for more time. If you’re needing a portable oxygen tank this is the best company to use for your oxygen tanks. I’m not sure if Medicare covers any of the cost because I wasn’t 65 and I payed full price for mine and I needed a big oxygen tank to have when I’m sleeping.
By Couch, M.
Response from Oxygen Concentrator Store· Sep 28, 2026
Thank you for your loyalty since 2015, Mary, and for taking the time to share such a detailed review. We are so glad Nick and our technical team were responsive and quick to resolve the issue with your columns, and that they were happy to give you the extra time you needed. It means a great deal to be recommended as the best company for your oxygen needs. If you ever need anything else, feel free to reach out, we are here to help!
