OxknitReviews of oxknit.com

Response from Oxknit· Oct 21, 2026

Dear, Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation. We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help. We wish you all the best!

Response from Oxknit· Oct 17, 2026

Hi, Thank you for your feedback and we sincerely apologize for the frustration and disappointment this experience has caused. We understand your concerns regarding the replacement order and we’re sorry that this matter has not been resolved as expected. We have checked the email record and unfortunately, one of the sets in your replacement order had sold out before, so we were unable to ship the replace sets. We sent several emails to inform you of the stock issue and discuss the next steps, but we have not received a response. We kindly ask you to check your inbox and spam folder in case our messages were missed. At this point, both sets are unfortunately sold out. To help resolve this matter, we can offer you the following options: Option 1: Replace the two sold-out sets with two alternative sets of your choice. Option 2: If you prefer not to receive replacements, we can offer a 20% refund of the 2 set's price, along with a full refund of the additional $30 reshipping fee. Please contact us by email and let us know which option you prefer, so we can follow up with you directly and work toward a resolution. We sincerely regret the inconvenience and appreciate the opportunity to make things right. Best regards, Oxknit Customer Service Team

Response from Oxknit· Oct 21, 2026

Hi, Thank you for sharing your experience with us. We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange. Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day! Best regard, Oxknit Customer Service Team

Response from Oxknit· Oct 21, 2026

Dear, Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation. We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help. We wish you all the best!

Response from Oxknit· Oct 14, 2026

Liebe Kundin, lieber Kunde, vielen herzlichen Dank für Ihre freundliche Unterstützung und Ihr positives Feedback. Wir wissen Ihr Vertrauen und Ihre Anerkennung sehr zu schätzen. Wir werden Ihnen auch weiterhin angesagte Styles im Vintage-Look präsentieren und stets bestrebt sein, Ihnen ein optimales Einkaufserlebnis zu bieten. Wir hoffen sehr, dass Sie uns weiterhin begleiten und gespannt auf unsere neuesten Kollektionen bleiben. Sollten Sie in Zukunft Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen jederzeit gerne weiter. Wir wünschen Ihnen alles Gute!

Response from Oxknit· Oct 14, 2026

Dear, Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation. We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help. We wish you all the best!

Response from Oxknit· Oct 14, 2026

Dear, Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation. We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help. We wish you all the best!

Response from Oxknit· Oct 14, 2026

Dear, Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation. We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help. We wish you all the best!