Very bad experience
I bought a watch as a present for a very important occasion. A few days later my order got cancelled without explanation. No response from the company although I sent around 6-7 messages and emails.
By Maj
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
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Trusted Watch Shop online shopping website
owlica (owlica.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
15 approved reviews, newest moderated first
I bought a watch as a present for a very important occasion. A few days later my order got cancelled without explanation. No response from the company although I sent around 6-7 messages and emails.
By Maj
I placed an order for an item that Owlica indicated was in stock. The order was confirmed and initially processed. It then indicated it was awaiting payment. My inquiry for clarification was not answered. However, my later request to cancel the order was honored.
By David P.
They do not answer messages, nor do they deliver any product.
By LancerLink
accepted payment. when i checked on order it said waiting on payment. Which they received. emailed 4 times and never got a response. last email i mentioned the terrible reviews. checked status of order later that day and it said order canceled. never got any update from a human.
By Julie
Order cancelled by you for no reason and still have not received the refund. When will I get it?
By Gregory
Response from owlica· Nov 21, 2024
We have sent you the reason through the email, your payment was disputed by your bank account it was reversed to your credit card ARN "87021304326000000069042" , we tried to contact you regarding this matter, there was no response from your end. please resubmit your order. and check your email we sen't you a coupon code. thank you so much
No no communication whatsoever. Never received item and finally three weeks later, did get an email. My order was canceled and money refunded.
By Timothy H.
This is a one man scam operation. He’s selling watches he knows full well he doesn’t carry or have been discontinued yet he makes you go through the whole process of “buying” it just to email you to inform you that the watch has been discontinued and tries to offer you some other ugly junk instead of it. You’d think after all that he’d remove the watch from inventory and stop selling it, but no he keeps it there to lure others because I guess his bait and switch must be working on some. STAY AWAY. DISHONEST AND SHADY SELLER.
By JA
Good customer service. Watch came brand new. Its been almost a year and I'm still happy with the product and service.
By Fedrcor