Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 2,834 reviews with 1 star · Clear filters
I’m still waiting for part of my order!
By customer
Response from Overstock.com· Oct 5, 2026
Thank you for your feedback. We have reviewed your purchase and confirmed UPS marked all your items as delivered as of 09/21.
After 3 days after I got an email tell me my order was delivery, I still don't saw anything at all
By Nickk N.
Response from Overstock.com· Oct 5, 2026
Thank you for your feedback. We regret the concern with your package. UPS marked the piece as delivered to you on 09/17.
Well you’re asking for a review when I haven’t even received my order. Apparently it’s delayed without any explanation
By Christine M.
Response from Overstock.com· Oct 5, 2026
We sincerely apologize for the concern with your delivery. We have checked on your order and confirmed Fed Ex marked the package as delivered on 09/29.
I haven't receive my merchandise.
By customer
Response from Overstock.com· Oct 5, 2026
Thank you for your feedback. Your order has been looked over and we have confirmed replacement sheets sets were sent to you.
Ordered chairs 2 weeks ago and charge has appeared on my credit card but they have not been shipped yet. No word on progress either.
By customer
Response from Overstock.com· Oct 5, 2026
Thank you for your feedback. We regret the delay with your seating order. We have reviewed your account and confirmed the order was cancelled and fully refunded.
I ordered two of the same size and color planters and instead have two different colors.
By Dearly B.
Response from Overstock.com· Oct 5, 2026
Thank you for your feedback. We have sent a direct message to your email to assist.
Returns cost $$$$. The sheets are terrible. After washing them - after they arrived, they barely fit the bed. I would not have to expect to pay to return them, however they wanted about $15 per sheet set to return. Ridiculous!!!!
By Priscilla
Response from Overstock.com· Oct 5, 2026
Thank you for taking the time to share your feedback with us. We regret that the bedding did not fit properly after laundering. We currently do not accept returns on items that has been washed.
Customer service never responded to an email I sent. I never got tracking via txt as requested. Very difficult to reach anyone. My current order of end tables do not fit together correctly.
By Adriann B.
Response from Overstock.com· Oct 5, 2026
We sincerely apologize for the communication regarding your email inquiry and tracking updates. If you need assistance with a return we can be reached at [email protected].
