ATTENTION to customer service and…
ATTENTION to customer service and satisfaction of product order and delivery
By Maria P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 400 reviews with 4 stars · Clear filters
ATTENTION to customer service and satisfaction of product order and delivery
By Maria P.
The item I ordered ( took two hours + to put it together ) looked just like the picture so I was very happy about that. Quality of the item is very good too..enjoying finding things to put on the new shelves in the bedroom!
By customer
Tracking never updated correctly rug was folded and then folded over not rolled so it’s taking forever to lay flat the center line is the worse.
By Sharron
One lamp arrived damage because of the packing
By customer
Frustrated that I could never get a hold of anyone regarding a question on my order
By customer
Good so far!
By customer
Response from Overstock.com· Oct 18, 2026
Thank you for your feedback. We truly appreciate you taking the time to share your experience with us.
Products as advertised: Umbrella is great; rug is beautiful, soft. It was the delivery that cost a star. This big heavy umbrella was delivered to another home with same house number on another street in the neighborhood. I could not carry it alone and had to get help to retrieve it. UPS is on my street at least twice a day and why it went to another street is a mystery.
By Mare
What I really like is many different choices with good descriptions so I can buy items I am happy with and no returns.
By Sheryl H.