Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 400 reviews with 4 stars · Clear filters
Everything was good but didn’t know the rug pad wasn’t being shipped with the rug.
By Delma
Response from Overstock.com· Sep 11, 2026
We appreciate your feedback. If you need any further assistance, please reach out to us at [email protected].
They look like the advertisement. For the high price l expected a higher quality. The urns were thin plastic and glue was running down the middle and the trees were different heights. I expected symmetrical thickness and height. I like the lights and the fact that it has a timer, but for the price l would like to have been able to control the timer instead of the preset. They are pretty and will look good in my porch urns.
By Bzhawn
Response from Overstock.com· Sep 11, 2026
We appreciate your detailed feedback regarding the quality of the urns and the varying tree heights. We are glad you find the lights and timer feature appealing.
Everything was great! Planter is beautiful and well packed. Could use improvement with item tracking. Every time I clicked on view or track order, it said I had no purchase.
By Nicole
Response from Overstock.com· Sep 11, 2026
We're so glad you love the planter and its careful packaging! We appreciate your feedback.
The item I bought is beautiful. There could have been a more helpful way of sizing a ring. I had to do a lot of research and I think I still ended up with a ring that will be slightly large. The price was very reasonable. Pictures of a mans hand wearing the ring would also help put the size into perspective. Overall good experience.
By Evelyn
Response from Overstock.com· Sep 11, 2026
We're so glad you find the item beautiful and appreciate your positive feedback on the reasonable price!
Beautiful table and chairs. Nice quality but the table had a couple of nicks on the legs from shipping. It is a lot of assembly when it arrives.
By Kathy
Response from Overstock.com· Sep 11, 2026
We're glad you appreciate the table and chairs' quality. We are always working to improve our packaging and instructions. If you need any further assistance, please reach out to us at [email protected].
Items received b4 estimate date. Nice fixture. True to pictured on site.
By customer
Response from Overstock.com· Sep 11, 2026
We're so glad to hear that your item arrived ahead of schedule and that you're happy with the fixture! It's wonderful to know it matched the online images.
quality YES , BUT it is not slip resistant !!! the color is much lighter than what I thought I ordered....
By Ronald John K.
Response from Overstock.com· Sep 11, 2026
We appreciate your feedback on the product's quality. If you need any further assistance, please reach out to us at [email protected].
I was not happy with the communication. When I ordered, you said I wouldnt be charged until item shipped. I was charged right away and when I tried to look at my order, your site said " no order found". I thought i was scammed so I tried to email and received no response so I tried to cancel the order. I received the order several days later and was quite relieved. I loved the quality of the rug. I could nt be happier. If your communication was better, I would've given you 5 stars
By Deb P.
Response from Overstock.com· Sep 11, 2026
We appreciate you sharing your experience. We are very happy to know that despite these initial difficulties, you are delighted with the quality of the rug. Your feedback is invaluable as we work to improve our customer experience.
