Very pleased and will call again!
I was very pleased with the professional support we received. The turn around time for repairing and sending back was more than what we expected.
By Moises C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
739 reviews
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Outsource Data Recovery was formed by senior experts in the computer forensics and data recovery industry. Based in Cleveland, OH, we serve governments, businesses and individuals worldwide. We design, engineer, and manufacture top of the line data recovery tools and equipment, for industry professionals. Our sister company – Donor Drives LLC – is the world’s largest data recovery parts supplier. Bottom line, we have our hands on every possible tool, gadget, and part, therefore saving you a big buck on your data recovery project.With access to top-of-the-line equipment and years of experience in the data recovery industry, Outsource is more than confident, when working with hard drives of any brand, any capacity and every file system. If you are not a professional and require assistance or guidance to resolve an issue with your hard drive, don’t hesitate to call us for help. All of our agents will gladly go over any specific questions you may have and assist you to the fullest extent of our expertise.
Outsource Data Recovery (outsourcedatarecovery.com) has 739 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
739 approved reviews, newest moderated first
I was very pleased with the professional support we received. The turn around time for repairing and sending back was more than what we expected.
By Moises C.
Outsource got my data back and did so cheaper than others. They were easy to work with and answered all my questions. Thank you
By Rich
Pro: Outsource did recover my data. Cons: Took several days longer than date quoted for full recovery. Entire process took over a month. Cost was slightly more than 8 times HIGHER than the $60 advertised price for a flash drive repair. Communication during the process was nonexistent unless I initiated it. Problems downloading the recovered files electronically once the recovery was completed. But, I got the files back that I needed, so that's worth an "average" rating.
By Timothy And C.
When my hard drive failed, I sought many different avenues to have it repaired. Outsource Data Recovery offered their services at a fraction of what others were charging. Their customer service is what sets them apart, from the first time I reported my problem to them until completion of my project I was kept abreast of every step taken. I am a completely satisfied customer.
By Moe M.
Recovered about 500Gb of image files, with very few errors. I wish I'd known the return media was an additional charge—I'd have sent my own drive (which was an option.) Even so, reasonable charges for the service.
By Ed L.
Was able to retrieve most of the data on our broken hard drive. Turn around time was pretty good. It wasn't clear that we could send our own hard drive for the data transfer instead of getting charged for a drive.
By customer
I couldn't ask for better service if I tried. They took the time to personally call and walked me thru the entire process right down to the shipping label! Fast service and they kept me updated just like they promised from beginning to end. I'd definitely recommend them to anyone in need of data recovery.
By Susan A.
I got all my data back at a reasonable price and with great customer service, not much more to ask for.
By Austin Sojka (Romans I X.