Outsource Data RecoveryReviews of outsourcedatarecovery.com

Overall, I liked that they solved a problem. However, the path towards solving it could be improved. After receiving my drive, they were waiting for my response to progress. I wasn't notified in any way. An email, text, or call would have moved things along much faster. After approving the work, they did a fine job. I needed to pay for a new hard drive for them to put the data on and ship it to me. They list prices but not make/model/form factor or anything about the hard drive other than the storage capacity. The prices were steeper than going to your favorite store/website, purchasing something, and sending it in. Of course, I assumed it was the same form factor (3.5" drive) that I sent in. I received a 2.5" drive instead. Not a problem, but it was a surprise.

Excelent work recovered all my data and at a resonable price and quick response!! This is my second experience with them and I highly recommend them!

Outsource Data Recovery was able to recover all my data from an electronic device that could not be fixed. They were readily available when I called and answered all my questions. The recovery was completed in a timely manner. Their website keeps you updated on the status of the recovery.

I was quoted at $299 (55GB) and two weeks turn around time. They're charging me $598 and it's been over 2 months and I'm still waiting on it to be sent to me. They confirmed receiving my drive on Oct 20th. It's now Dec 23rd and the status is "Shipping label has been created". I feel pretty ripped off.

The first and most immediately obvious was the rapid response to emails. I emailed several times with questions and I got a response within an hour - well done. Clarity of cost and work was accurate and timely. Fees for services were well in line with other companies. Good communication with each phase of the project. Well done!

We had a client who paid us to send her drive off for emergency recovery. It took over two weeks to get a partial recovery of the data because of the request for emergency recovery that was paid for, did not get communicated to their lab. They did refund the emergency recovery fee, but that didn't help our client, who needed the recovered data sooner. Really made us look bad.

I needed data recovery services for my hard drive and a friend recommended Outsource Data Recivery. One of the technicians and I had our first conversation on the phone. His professionalism, attentiveness, and ability to deal with a distressed customer all gave me confidence that if my data could be recovered, this is the place to accomplish it. I can't say enough positive things about Outsource Data Recovery. My hard drive and data were completely recovered in less than one week.

The USB connector on the flash drive had broken off. ODR successfully retrieved all the data. While it took longer than I had expected (I'll have to read more carefully), in the end I am completely satisfied.