Good support team!
Their support team reacted very quickly and adequately to my reported problem. Happy with the solution.
By Cora
Response from Outscraper· Feb 3, 2026
We're thankful for your trust. Feel free to message us with any questions.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Business Data & Enrichment Platform
Outscraper (outscraper.com) has 334 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6 reviews with 4 stars · Clear filters
Their support team reacted very quickly and adequately to my reported problem. Happy with the solution.
By Cora
Response from Outscraper· Feb 3, 2026
We're thankful for your trust. Feel free to message us with any questions.
When I was stuck for answers they were really prompt in responding - even on a Sunday! Thanks
By Lauretta
Response from Outscraper· Jul 3, 2025
Thank you!
Effective and efficient. I would give five stars, but I follow the Kaizen philosophy. Data retrieval was easy enough. There are just an issue or two on the UI side, but that can be easily "fixed". The breadth of data was extensive, impressive, and priced extremely well. They have become our go-to for lead generation. We will be using the service again.
By Local Rep M.
Response from Outscraper· Dec 18, 2024
We are glad that you like the services of Outscraper. We will continue to improve our UI. Thank you for your feedback.
It's a very useful tool for finding leads. Honestly, it saves so much time than manually searching for ages through these other lead scrapers. It does sometimes take a bit too long for the task to finish but you just have to reset it yourself, not too much stress. Support team can be better, they aren't rubbish but they aren't the best. They take a long time to respond sometimes but usually they're great.
By J&B B.
Response from Outscraper· Aug 14, 2024
Thank you so much for your feedback! We’re thrilled to hear that you find our tool valuable for finding leads and that it significantly saves you time compared to other methods. We understand that the occasional delay in task completion can be frustrating, and we appreciate your patience. Resetting the tool manually is a good workaround, and we’re continuously working on improving processing times. Regarding our support team, your input is invaluable. We're sorry to hear that our response times have sometimes been longer than expected. We're actively working on speeding up our response times to ensure that you receive the assistance you need more quickly. Your experience is important to us, and we're committed to making sure you receive the best possible support. Thank you again for sharing your thoughts. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out!
Have been hunting a good tool that helps in scrapping google reviews in one csv file and this tool did exactly that, even the support was extremely helpful.
By Screen Age M.
Response from Outscraper· Aug 1, 2024
Thank you for your feedback! We are delighted to hear that our tool has been helpful in scraping Google reviews into a CSV file. It's great to know that our support team could assist you effectively.
It was really nice
By Williams T.
Response from Outscraper· Jun 28, 2024
Thank you for your kind words! We're glad to hear you had a positive experience. If you ever need further assistance, don't hesitate to reach out. Your satisfaction is our priority!