Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
316 reviews
OutInSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OutIn is listed under Coffee & Tea.
OutIn (outin.com) has 316 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
316 approved reviews, newest moderated first
Ottimo servizio di assistenza. Purtroppo avevano finito le scorte europee del prodotto che avevo ordinato. Mi hanno inviato mail di scuse. Rimborsato immediatamente l’ordine ed anche fatto un gradito omaggio. Non ho ancora provato il prodotto (l’ho ordinato su Amazon nel mentre), ma sembra molto bello. Aggiornerò la recensione una volta provato.
By Fabiofa
I bought this as a gift for my mom. She absolutely loves that she can have fresh espresso wherever she's at. My dad and sister called me to thank me that they never had to stop for coffee during their road trip.
By George S.
We purchased it as we all love espressos and carrying it around seemed like a light weight and avoided purchasing expensive espresso on the go. The counter space we have too is so limited that this was a no brainer. I have been using it with hot water to get more out of the battery. I am also going to order the nano basket to be able to make a double shot. I wish there was a pack that had both in one. What i loved was the option to use ground coffee and not just the pods. I am in love with this device. Great product, good battery life and fantastic quality:
By Peace
Je modifie mon avis sur la cafetière qui avait un problème de percussion des capsules mais Outin a réagi en m envoyant une nouvelle cafetière je suis habitué à cette cafetière et en camping car c'est l idéal merci pour la réactivité jpaul dijkman
By Jean Paul D.
Response from OutIn· Jun 30, 2026
Dear Customer, Please accept our heartfelt apologies for the issue with your product — we’re truly disheartened that it didn’t meet your expectations, especially knowing how much you were looking forward to it. This is never the experience we want for you, and we fully understand how disappointing this must have been. Your feelings are completely valid, and we’re here to make things right, every step of the way. We’re so sorry for letting you down, and we’re already taking action to ensure this gets resolved for you with care. To make this as smooth and warm as possible, please reach out to us directly [email protected] — just include "TP Review for the Outin " in the email subject line. This helps us quickly locate your details and prioritize your case, so we can get you a solution without any delay. We’re committed to turning this around for you and making sure you feel fully supported. Thank you for your patience and understanding — it means more to us than you know. We’re truly grateful for the chance to make this right and hope to show you the thoughtful care you deserve. Warmly,
Tried it from a friend and loved it . I’m always on the go travel with work ..
By Barbara medina P.
Hello,we have received the products this week and gadgets are perfect and beutiful.coffee taste even better and it is very easy to use.
By DESIRE Arenas F.
Gute Ware, tolle Haptik und top Design. Es funktioniert einwandfrei. Love it
By Volker B.
The Outin Nano is so easy to use, whether you are using the Nespresso pods your your own ground coffee. It makes an excellent cup of espresso on the go. Is it the best coffee out there, no, but it is extremely good for being so convenient and portable to have espresso anywhere, anytime! The Nano is great quality and heats the water for you in just a couple of minutes. I would recommend the Nano to anyone that wants the option to have a good shot of espresso anytime you want.
By Rob
