Really great customer service…
Really great customer service experience!
By Jeffrey S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
134 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outdoorplay is your online home for quality paddle sports, camping, hiking, rock climbing, and snow gear. In business for more than 25 years, our mission is to provide superior gear and five-star service that increases the outdoor quality of life of each customer.
Outdoorplay (outdoorplay.com) has 134 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 114 reviews with 5 stars · Clear filters
Really great customer service experience!
By Jeffrey S.
Chris was able to help me in a timely manner after receiving a faulty item.
By Michael
Timely and what I requested.
By Fay B.
Five stars. Did great at returning a purchase. No issues, simple, easy, and very nice 👍
By David
Response from Outdoorplay· Jun 3, 2025
Glad we were able to help you with your return. Thanks for taking the time to leave us feedback. We appreciate YOU!
Great product selection, customer service with easy returns.
By Richard A.
Response from Outdoorplay· May 29, 2025
Thanks so much for the kind words, Richard. We appreciate you!
Best selection, prices and service. What more can I say?
By customer
Great prices and quick shipping! I’ll be back to buy from this store.
By Marlene A.
Response from Outdoorplay· Apr 22, 2025
Thanks for taking the time to leave us a review, Marlene! We appreciate YOU!
I had a return switch-a-roo event (someone got my replacement item, they got mine). The corrective action by Outdoorplay staff was quick and they answered all my questions. I got my correct replacement rushed to make my trip.
By Greg B.