Great customer service
Great customer service
By Thomas G.
Response from OutdoorMaster· Jun 19, 2024
Thank you so much for sharing your experience about the customer service. Wishing you a delightful day! 💕
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 240 reviews with 5 stars · Clear filters
Great customer service
By Thomas G.
Response from OutdoorMaster· Jun 19, 2024
Thank you so much for sharing your experience about the customer service. Wishing you a delightful day! 💕
Customer service was quick and very helpful!
By megan B.
Response from OutdoorMaster· Jun 18, 2024
Your loyalty and patronage have been instrumental in the growth and success of our business. We truly value each and every customer, and your satisfaction is our top priority.❤️
Very helpful no matter how many questions I had or photos I submitted. OutdoorMaster responded quickly and guided me appropriately. This is the type of customer service we all seek nowadays yet seldom receive.
By LINDA B.
Response from OutdoorMaster· Jun 18, 2024
❤️Thank you so much for sharing your experience about our products and customer service. Wishing you a delightful day!
I had trouble fitting the connection for the Shark pump to my SUP and thought that none of their connections worked. The support person was awesome. The response was super quick as were followup emails. After asking me to send photos of my valve and fittings she sent a photo with a clear diagram of how to switch gaskets to give a correct fit. That did the trick!!
By Ewing, N.
Response from OutdoorMaster· Jun 18, 2024
Thank you so much for your feedback and support! We're glad to hear that your issue is solved. We strive to provide excellent service and appreciate your recognition. Please let us know if there's anything else we can do to assist you in the future.
The customer service I received was awesome. They went above and beyond to get the correct size helmet. Very happy with them.
By Jeremy C.
Response from OutdoorMaster· Jun 18, 2024
Heartfelt gratitude for your continued support and feedback regarding our products/services. 💕We sincerely wish you a nice day!
Customer service really cares if got the right product, and I appreciate that. Fast replies and easy to understand. Thanks outdoor master’s support.
By Randy R.
Response from OutdoorMaster· Jun 18, 2024
Thank you so much for your great support. 💕We sincerely wish you a nice day!
I had questions about my order that were addressed quickly. Great company, great goggles. Repeat buyer.
By Patrick
Response from OutdoorMaster· Jun 18, 2024
Thank you for sharing your experience. Your satisfaction is our top priority. 🙌
Awesome customer service 👏👏👏👏
By John
Response from OutdoorMaster· Jun 18, 2024
It is grateful for the opportunity to serve you. 💕We sincerely wish you a nice day!