Great service and product
Great service and product
By Adam R.
Response from OutdoorMaster· Jan 7, 2025
It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 240 reviews with 5 stars · Clear filters
Great service and product
By Adam R.
Response from OutdoorMaster· Jan 7, 2025
It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
The Shark 2S is so good. The built in battery is convenient so you don't have to worry about where to park. I did have an issue with my first unit but this was quickly resolved.
By Z C.
Response from OutdoorMaster· Nov 6, 2024
It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
The customer service could not be any better!
By Me H.
Response from OutdoorMaster· Oct 22, 2024
It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
Super Service Weiter so !!!
By Teleshop Schrammen G.
Response from OutdoorMaster· Oct 20, 2024
Thank you for your amazing review! We're grateful for your support and look forward to serving you again! 😊
I received a quick response to my enquiry and the customer service representative, Iris, was very friendly, understanding and helpful. This meant my enquiry was resolved and all was good in the world! 😁
By Ian
Response from OutdoorMaster· Oct 16, 2024
Hello Lan, thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
excellent customer service
By Trev
Response from OutdoorMaster· Oct 6, 2024
It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
Brilliant customer service from Iris. Very prompt, friendly, polite and satisfactory. Thank you.
By Louise
Response from OutdoorMaster· Sep 11, 2024
Thank you so much for sharing your experience about our products and customer service. Wishing you a delightful day!
I will continue to do business with this company. The SUP pump we bought works great! The attachment on the pump broke. I called the company. Spoke with a real person and he advised me to email my concerns to their product support team. I emailed on Friday and the issue was resolved by Sunday. A new part is being shipped to me. All this occurred over a holiday weekend. I’m so impressed and grateful for the service I received! Thank you so very much! Kristine
By Kristine F.
Response from OutdoorMaster· Sep 3, 2024
Hello,thank you for sharing your experience with us! We're glad to hear that our staff responded quickly and resolved your problem. Your recommendation means a lot to us!