Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
351 reviews
OutdoorMasterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 240 reviews with 5 stars · Clear filters
Excellent communication & the Shark 3 is a top quality pump
By Jon F.
Response from OutdoorMaster· Jun 10, 2025
Dear John, thank you so much for your kind words and support—we're thrilled to hear you're happy with the Shark 3 pump and our service!
großartiges und schnelles Kundenservice
By a.b.
Response from OutdoorMaster· Jun 3, 2025
Hallo Liebes, vielen Dank für das tolle Feedback! Es freut uns, dass Sie eine positive Erfahrung mit uns gemacht haben. Ihre Zufriedenheit bedeutet uns sehr viel!
After wrong package sent, customer service has stepped up and addressed the issue. Thank you.
By Piotr B.
Response from OutdoorMaster· May 28, 2025
Dear Piotr, We’re truly sorry about the mix-up! Our records show we’ve emailed the solution to you yesterday – it might be in your spam folder. Just in case, we’ve: Resend the email, please check it, thanks. Our apologies again. Looking forward to your reply. Sincerely, Iris OutdoorMaster Support
Love my helmet and my goggles!! Perfect fit and great look!
By Ruben H.
Response from OutdoorMaster· May 20, 2025
Thank you so much for your kind words! We're thrilled to hear that you love your helmet and goggles — and that they fit perfectly and look great on you. Enjoy your adventures, and feel free to reach out anytime!
Good customer service. Good product; works as advertised. My expectations were met or exceeded. Price is right.
By RBSinLO
Response from OutdoorMaster· May 9, 2025
Hello, thank you so much for your kind words! We're thrilled to hear that you’re happy with both our customer service and the product itself.
Great quality products at great prices. There products have lasted an entire ski season without any fault.
By Alexander
Response from OutdoorMaster· May 9, 2025
Hello Alexander, Thank you for taking the time to share your experience! We’re delighted to hear that our products performed well throughout the ski season and lived up to your expectations in both quality and value. That kind of durability is exactly what we aim for.
Great stuff
By Missy C.
Response from OutdoorMaster· May 7, 2025
Hello Missy, thank you so much for taking the time to share your feedback—we’re thrilled to hear you’re happy with your experience! It’s customers like you who make our work so rewarding.
Great product, exceeded expectation when opening it compared to the description and photos. Prompt delivery and great communications throughout the purchase.
By Mr B.
Response from OutdoorMaster· May 7, 2025
Hello, thank you so much for your kind words—we’re absolutely thrilled that the product exceeded your expectations! It’s our goal to not just meet but surpass what’s promised in our descriptions, and your note tells us we’re on the right track.
