Worse than useless.
I used the OTTO website and input ALL the information they asked for, including that my current insurer is Allstate. After entering everything, they came back not with a quote, but a link to Allstate. I then tried to call OTTO at the number posted in two places on their page. The call could not be connected. I found another number for OTTO and called one of their reps. I explained everything to her, gave her all the same information, and told her I wanted to get away from Allstate. That was my whole intent. She told me she would connect me with Liberty Mutual. I was connected and the lady on the other end informed me that she was with ALLSTATE, NOT LIBERTY MUTUAL! Additionally, the OTTO lady told me they would not share or sell my information, but I told her that immediately after entering my information the first time, I received a text message from a Farmer's agent and a follow up phone call. I did not go to OTTO to be misdirected and spammed and will not do business with them in the future.
By Gary
Response from OTTO Quotes· Oct 7, 2026
Hi, we’re sorry to hear about the confusion and frustration you experienced. This is not the experience we want for our users, and we appreciate you bringing the issues with the carrier connection and communication to our attention. We take feedback like this seriously and will share it with our team for review.