Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
709 reviews
OTTASILVERSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.
OTTASILVER (ottasilver.com) has 709 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10 reviews with 3 stars · Clear filters
Pacco arrivato dopo 2 mesi ma tutto ok
By MARCO V.
Response from OTTASILVER· Feb 19, 2026
Thank you for your updated review, Marco! We are glad to hear that the issue has been resolved and that everything is now sorted. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
It took forever to get here but very nice ring
By Bryce M.
Response from OTTASILVER· Dec 22, 2025
Apologies for the wait during our busy Black Friday period. We’re happy you liked the ring!
The quality is not great. The rings are not worth what they charge. One of the rings I purchased turned my finger black. The top part of the ring is hollow and the bands are too thin.
By Jameson C.
Response from OTTASILVER· Jan 28, 2025
Thank you for sharing your feedback, Jameson. We're truly sorry to hear about your experience and would love to make things right. Please reach out to us at [email protected], and we’ll be happy to assist you further and resolve this issue to your satisfaction.
UPDATE: I received my order the day after Christmas. Ottasilver did ship it expedited as promised. The bracelet is very nice. Customer service contacted me after to apologize for the holiday delays and to make sure I was satisfied. It would have been helpful if I had known before ordering that the jewelry was made to order and would take a few weeks prior to shipping. ——————————- I placed an order early December for a Christmas gift. It is now the 20th and my order has still not shipped! They charged my credit card at the time of sale. The order said 4-7 days and now it will not arrive for Christmas. The online chat told me it would ship by the 19th and that they would expedite it due to their delay, but it still has not shipped and they are now telling me it should ship by next week, AFTER Christmas!
By Janice T.
Response from OTTASILVER· Jan 3, 2025
Thank you for updating your review! We sincerely apologize again for the initial delays and are glad to hear you received your order and are happy with the bracelet. Thank you for giving us the opportunity to make it right! 😊
Hei O pay for delevery 10 9 Euro for 1-3 days Mut I get by rinğs 10-13 day Can yuo make sometink for it
By Eylem
Response from OTTASILVER· Apr 15, 2024
Thank you for reaching out and letting us know about the delay in receiving your rings. We apologize for any inconvenience this may have caused. One of our Customer Happiness team members has reached out to you to resolve this issue. Please check your email or messages for further assistance. We appreciate your patience and understanding.
I ordered a ring and paid extra for expedited delivery but they have not provided any tracking updates for five days now. Their phone number is disconnected neither do they reply on email or Instagram. I'm beginning to think this whole store is a scam. Update: They never updated their website but I did receive my ring nine days after the order. When you contact them, they tell you that it takes 7-10 days of processing on their end which does not make sense if they are charging people for expedited orders. If you have the patience to wait that long then the products are worth it.
By Obaidullah B.
Response from OTTASILVER· Mar 6, 2024
We apologize for the inconvenience and confusion regarding your order's shipping and processing times. We're taking your feedback seriously to improve our communication and expedite delivery processes. We're glad you're satisfied with the product and thank you for your patience. We're committed to providing not only quality products but also exceptional service in the future.
Updating my 1 star review to a 3 star, I originally gave 1 star as they said 7 to 10 day delivery, it took about 18 days, but I finally got 2 rings, and tigers eye bracelet. The rings are ok, just your 925 sterling silver, black onyx stone looks nice, that ring had stains and a few scratches I can't seem to polish out, but over all its not horrible, the deal was 2 for the price of 1 ring, the bracelet was only 1 dollar, but they asked 15 dollars for shipping, still not bad. The only reason I give it 3 stars is quality is not the greatest, but ok for the price
By Joe Z.
Response from OTTASILVER· Dec 12, 2023
Thank you for revising your review. We're sorry to hear about the delay. Your feedback is valuable and will help us improve. We are continuously working to improve our products and services, and your comments are essential in this process. Your satisfaction is important to us.
Love the style of their jewelry ... hate the shipping and lack of communication. If you need something for a gift do not order here. There is no way to tell when it will arrive. 9/4 - still no word on when it will be here, but did find out when you order something it is then produced in Turkey, then they ship to the US, then it is shipped to the end consumer ... so 30 days min from date of order. No US stock even though some things say almost gone they still need to be produced. I think many of these reviews are paid reviews .. don't trust the Trust Pilot :-)
By Scott D.
Response from OTTASILVER· Nov 28, 2023
Thank you for appreciating our style. We sincerely apologize for the shipping delays and communication issues you've experienced. Your feedback is crucial, and we're working to improve our processes for a better customer experience. We value honesty and transparency, and please be assured that our reviews are genuine. We're here to assist with any further concerns.
