A+ customer Service
A+ customer Service
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
483 approved reviews, newest moderated first
A+ customer Service
By customer
Great customer service from Sarah and her team and Taylor is a great asset..
By Rjs truck L.
Great group
By Fernandez&sontrucking
Response from OTR Solutions· Jan 30, 2025
Thank you! Happy trucking!
Great service Nick Olson is always on top of everything and very helpful when I have a question Great person and te to work for.
By J Solano Trucking L.
Since I started with OTR Solutions the experience has been great. The attention on my account and the customer service. Team Sam has been great.
By Interstate Trucking Services L.
OTR is awesome! Hey team Eli! Best factoring company! Courteous, precise, friendly, dependable!
By Silviano M.
Response from OTR Solutions· Jan 30, 2025
Thank you so much! We're glad to hear this and happy to have you in the OTR family. Happy trucking!
Knowledgeable staff. Always helpful and patient!
By Neemaexpressgmail.com
OTR Factory HAS BEEN EXCELLENT Recommend 100%.FOR MY BUSINESS. Team Maria Jimenez has always worked hard with all my issues. There expedient when there’s urgency and understanding of the trucking business G & Y TRUCK INC. Thanks OTR Solutions for your hardwork .100% satisfaction.
By G & Y TRUCK I.