Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
483 reviews
OTR SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
483 approved reviews, newest moderated first
Dana Lewis’ team keeps me moving and communicates effectively to help the working relationship flowing
By Erick B.
Response from OTR Solutions· Oct 14, 2026
Erick - It's great to hear that our team has been a valuable resource for your business! We know how important strong communication and dependable support are, and we're grateful for the opportunity to work with you. Thank you for choosing OTR Solutions!
The fuel card is ok at best …… should have a card with SECURITY CHP and be able to use card for other business purchases ( tolls, oil change, car wash etc, ) THIS SWIPE IS FOR THE GOOFIES And have the option for same day payment as does BASIC BLOCK, which I’m sure I’m moving to when this contract is up …… and not to mention the sign on factoring fee is only 2.5%
By Leonard H.
Response from OTR Solutions· Oct 16, 2026
Leonard - Thank you for sharing your feedback. We value your business and appreciate you bringing these concerns to our attention. Our fuel card is designed primarily for fuel purchases, although certain additional purchases may be approved. We’d welcome the opportunity to connect with you directly, learn more about your experience, and see how we can better meet your business needs.
You can never go wrong with OTR. The payment releases have been swift, and the account manager was friendly and helpful. I will like this partnership to continue.
By GW
Response from OTR Solutions· Oct 14, 2026
Thank you for sharing your experience! It's a pleasure to work with you, and we're glad our team has made a positive impact on your business. We appreciate your confidence in OTR Solutions and look forward to many more years of working together!
Greatest svc
By customer S.
Response from OTR Solutions· Oct 12, 2026
We're glad you've had a great experience with OTR Solutions! We appreciate your support and thank you for choosing us!
Great customer service
By Steffanie
Response from OTR Solutions· Oct 12, 2026
Steffanie - Thank you for your feedback! We're happy to have you as part of OTR Solutions and appreciate the opportunity to support your business! Happy trucking!
I’ve been working with OTR for over 4 years. Their factoring is one of the best if not the best!! I also have the OTR fuel card which is easy to use and it saves me big time with their discounted fuel. Their in network fuel is most stations we use everyday. I highly recommend
By Melvin P.
Response from OTR Solutions· Oct 12, 2026
Melvin - We're grateful for your continued trust in OTR Solutions over the past four years! It's great to know that our services have made a positive difference for your business. We truly appreciate your loyalty and look forward to many more years of working together! Happy trucking!
It's always quick and easy to get paid.
By customer
Response from OTR Solutions· Oct 12, 2026
Making things easier for the carriers we work with is always our goal! Thank you for trusting OTR Solutions with your business. We appreciate your support! Happy trucking!
Great service
By customer
Response from OTR Solutions· Oct 12, 2026
We appreciate you taking the time to leave us a review! It's a pleasure to work with you, and we're grateful to have you as part of OTR Solutions!
