Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
483 reviews
OTR SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
483 approved reviews, newest moderated first
Hassle-free company, always helpful and always on time....
By Giovanni E.
Response from OTR Solutions· Mar 11, 2025
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our team and found our service hassle-free and timely. Your satisfaction is our top priority, and we're here to help whenever you need us. Happy Trucking!
OTR is a good investment for your company.
By Yenney Team-Megan Sierra E.
Response from OTR Solutions· Mar 11, 2025
Thank you for your trust and kind words! We're committed to being a valuable investment for your company. Thanks for choosing OTR Solutions. Happy Trucking!
I have a great team!They make sure my paperwork is correct and gets my funds deposited in a timely manner.They also keep me up to date on what’s going on and what’s new with OTR.Keep up the good and dedication and I’ll be with you guys until you let me go.🙂
By Rosstruckingcompany
Response from OTR Solutions· Mar 11, 2025
Thank you for your kind words! We're thrilled to hear our team has been helpful to your company. Keeping you updated is a top priority for us. Your loyalty means a lot, and we're always here to support you. Thanks for choosing OTR Solutions! 😊
If I could give OTR a zero I would. I am a small company and they promised that if I could find a factoring company to purchase my invoices they would release me. It has been a couple of weeks now and I am still waiting for a release. They have every excuse not to release me. The factoring company that has a agreed to buy the invoices has to keep reaching out to OTR. If you are a small company, please do not go with OTR. They do not care. They are still hold money from my last three loads with them and it has been at least a couple of weeks now with no explanation. Please do your homework before you chose any factoring company especially this one. I am very dissatisfied.
By Sheileyette T.
Response from OTR Solutions· Feb 19, 2025
We sincerely apologize for the frustration and inconvenience you've experienced. At OTR Solutions, we strive to provide excellent service to all our clients, and it is disheartening to hear that we have fallen short in your case. We understand the importance of timely releases and clear communication, especially for small businesses. Your feedback is invaluable, and we are committed to addressing your concerns promptly. Our team is working on your release. If we can help any further, please don't hesitate to reach out. Thank you for your feedback.
If you need factoring Otr is #1 Specially Team Robert.
By foila trucking L.
Response from OTR Solutions· Feb 19, 2025
So glad you love working with your team! Thanks for your review and happy trucking!
On time, on point. I GET PAID THE SAME DAY!!! What more can you ask for..
By customer
Response from OTR Solutions· Feb 11, 2025
We're thrilled to hear that you're enjoying our timely payment process. It's great to know that our service is meeting your expectations. Happy Trucking!
Great customer service help
By customer
Response from OTR Solutions· Feb 11, 2025
Thank you! Happy trucking!
Because Maria's team does an excellent job
By Antonio m V.
Response from OTR Solutions· Feb 19, 2025
Thank you so much, Antonio! Happy Trucking!
