Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
483 reviews
OTR SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
483 approved reviews, newest moderated first
Prompt response & willingness to help
By customer
Response from OTR Solutions· Oct 5, 2026
We love hearing positive feedback about our team! Thank you for trusting OTR with your business. Providing dependable support is always a priority for us!
Great customer service
By Profile Transport L.
Response from OTR Solutions· Oct 5, 2026
We're happy to hear you've had such a great experience with our team. Thank you for choosing OTR!
Not enough time to submit invoice. Feels like OTR is on broker side they don’t care about the carrier.
By customer
Response from OTR Solutions· Oct 5, 2026
We’re sorry to hear about your experience. We value our carrier clients and appreciate you sharing this feedback. We encourage you to reach out to our team directly so we can better understand your concerns and help.
Muy buen trabajo
By customer
Response from OTR Solutions· Oct 6, 2026
¡Muchas gracias! Nos alegra saber que está satisfecho con nuestro servicio. ¡Agradecemos su confianza!
Great communication
By customer
Response from OTR Solutions· Oct 5, 2026
Thank you so much for the kind words! We’re happy to have you with OTR and truly appreciate you taking the time to share your experience with us. Happy trucking!
Excelente servicio mil gracias 😊
By Jorge L.
Response from OTR Solutions· Oct 6, 2026
Jorge - ¡Muchas gracias! Nos alegra saber que ha tenido una excelente experiencia con OTR Solutions. ¡Agradecemos mucho su confianza!
There are great I love otr
By Enrique A.
Response from OTR Solutions· Oct 5, 2026
Enrique, we love hearing this! We’re grateful to have you as part of the OTR family. Happy trucking!
Trash.......
By customer
Response from OTR Solutions· Oct 5, 2026
We’re sorry to hear you didn’t have a positive experience with OTR. We encourage you to reach out to our team directly so we can learn more and address any concerns.
