OSM ruins online shopping
Amazon and eBay packages shipped with OSM are taking forever, sometimes more than a month and some never arrive. Online shopping used to be easy and quick. Now I have to wait 3-4 weeks and then order again.
By James
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
445 reviews
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OSM Worldwide is listed under Shipping & Logistics in Bensenville, Illinois.
OSM Worldwide (osmworldwide.com) has 445 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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Amazon and eBay packages shipped with OSM are taking forever, sometimes more than a month and some never arrive. Online shopping used to be easy and quick. Now I have to wait 3-4 weeks and then order again.
By James
Recently i have noticed a lot of ebay sellers using OSM worldwide. I have never had a good experience with this shipper. One week ago tracking says package departed OSM facility in York PA (about 70 miles from me) still not package - if you see a seller using OSM - do not purchase from that merchant
By frank F.
Package was supposed to arrive in 2-5 days. Took OSM 3 days to pick the item up. Then took 7 days to get the package from Illinois to Nevada (bypassing my state Colorado). Now the package is sitting in Nevada with no movement. OSM is a partner of USPS. Ask your seller if they use OSM or USPS. If they do, refuse to do business unless the use another shipper. OSM needs to be driven out of business. They don't care about the customer. They'll just give you a copy paste answer if you inquire.
By kyle W.
Go uses this company for instant ink; they should call delayed ink; the package has gone from Delaware to pa in 5 days; I’m in Florida so I should get my ink in time for the Super Bowl in 5-6 months
By JIm B.
Package has been sitting waiting for usps delivery but they haven't given it to usps
By dll
I live in southwest Houston. My package has been sitting in a warehouse in north Houston since Friday. It is now Tuesday and I still haven’t received it. I could’ve walked there and back in 2 days to pick it up.
By Amy
Package was supposed to be here 5 days at the latest. It has been sitting at the same location for 18 days and I still haven't gotten my package. I ordered 1 cd.
By Jack D.
I've personally never encountered a worse shipping company! Takes weeks if not months to receive a shipment from them! They should be banned from American! Ordering something from China is 2 to 3 times faster than anything OSM WORLDWIDE can handle. What a disgraceful company!!
By Joshua O.