The ordering was easy....
The ordering was easy.... Now let's see how long it takes to receive and how it works
By Deborah S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,758 approved reviews, newest moderated first
The ordering was easy.... Now let's see how long it takes to receive and how it works
By Deborah S.
I like the polarized lenses the glasses come with and price.
By Frank Boner J.
There are too many surprises during checkout. Special deals should be up before the checkout such as second pair discount should be stated .
By Chi D.
Went fast, no hassles.
By FLIPPER D.
looks like the best RFID option for a wallet and gives you the ID option over overs that are just card holders.
By JORDAN/RICk
Very disappointing experience with both shipping and customer service. I ordered two VoltCore portable chargers on August 22 for $129.22. As of September 25, I still have not received them. I contacted customer service several times. On September 1, I was told the package had arrived at a facility in Norcross, GA and was making its way through the local delivery network. I was told to contact them again if there were no tracking updates for 10 consecutive days. When I followed up on September 19, I was told the most recent carrier update was September 10 and that the package was still moving through the network. Again, I was told to reach out if there were no updates for 10 days. On September 24, customer service finally acknowledged that there had been no movement since September 10 and told me the shipment was “considered lost in transit.” I declined a replacement and requested a refund. I was then told that I was eligible for a $129.22 refund to my original payment method. Less than 24 hours later, a different representative told me the package was still “in transit” and provided a SpeedX tracking number. When I checked SpeedX myself, there had been no movement since September 1. At this point, the conflicting information is more frustrating than the delayed shipment itself. One representative told me the package was lost and that I was eligible for a refund, while another essentially told me to keep waiting. I subsequently requested my refund again and have not received a response. I understand that shipping delays can happen and that a company cannot always control the carrier. What a company can control is how it handles the customer when something goes wrong. After more than a month without receiving an order, multiple customer-service contacts, contradictory information, and no resolution, I am extremely disappointed with this experience. I simply want the $129.22 refunded to my original payment method for merchandise that I never received.
By JaCenda
Good deal and free shipping
By David B.
De aangekochte luchtbevochtiger voldoet niet en ik wil het apparaat terugsturen, maar Osmo reageert totaal niet.
By Carla W.