Camille was great
Camille was great. She offered options for me to keep the product, but it just wasn't for me, so she arranged for the return.
By Jerry M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,758 approved reviews, newest moderated first
Camille was great. She offered options for me to keep the product, but it just wasn't for me, so she arranged for the return.
By Jerry M.
Yes the company was very helpful
By Katherine B.
The immediacy of a response
By AL B.
Gave me lear info
By Thomas
The item I ordered was too small [ I'm bigger than I thought] this was 100% my fault, the item supplied was exactly what I ordered. I contacted Osmo to replace the item with a bigger size. Their reply to my request was lightening quick, customer service at it's very very best. They will dispatch a replacement item, absolutely no issues, many thanks
By Martin H.
Because u got back to me very quick indeed thank u .
By Pamela W.
Asked a question got a response quickly. Feel reassured all is well with delivery of parcel. Thank you Ardylyn 😁
By Diane C.
Quick in responding to email.
By Dave