Human
Excellent customer service and follow up.
By Patrick W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,758 approved reviews, newest moderated first
Excellent customer service and follow up.
By Patrick W.
Customer Service is excellent, unfortunately the vacuum does not feel like it is a high-quality product and it does not perform on carpets as advertised. But it is lightweight and good for wood or tile floors.
By kmk393
They handled my concerns quickly.
By HARRY O.
Quick and satisfying Response. That gives us a very good first impression.
By Lydia
Very quick to respond and sorted out my request promptly.Thank you
By Tony S.
Great help when I accidentally ordered two items.
By Alfred M.
Great reviving
By Barbro L.
The customer support was responsive and helpful
By Jeff R.