Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
18 reviews
Orlando Shuttle ServiceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
This website is the ONLY site in Orlando that gives price quotes from all the best local transport companies, so that travelers can select from the highest rated and lowest priced options for their Disney, Universal, or Port Canaveral vacation.They have no drivers or vehicles of their own, instead you choose from a list of car services, all with 20+ years of experience but varying levels of service and quality. Live (and unfiltered) ratings from thousands of post-trip surveys appear next to each listing.The transportation companies often feature lower prices at OSS because they are in competition with one another, and the site charges a non-refundable booking deposit up-front which is credited toward your trip cost. Each listed company has a different policy about when they charge the trip balance, so be sure to read that info shown on-screen before your booking request is completed.
Orlando Shuttle Service (orlandoshuttleservice.com) has 18 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 7 reviews with 5 stars · Clear filters
The website made it easy to find what I needed. I flew in from Germany and needed a driver to get me from the airport to my hotel, I thought the selection of providers was really good and the booking process was very straightforward. Will definitely use the service again. :)
By Josh
Response from Orlando Shuttle Service· Jun 2, 2026
That awesome, Josh-- thank you so much for sharing your experience! You are a valued client :)
Everything was perfect! Thanks Rick
By Alain D.
Response from Orlando Shuttle Service· May 14, 2026
Thanks, Alain! It was a joy having you as a client :)
Easy communication. Right on time and very friendly. Vehicle was exactly as expected.
By Theodore F.
Response from Orlando Shuttle Service· Apr 20, 2026
Thanks, Theodore! It was a pleasure being of service
The driver Duane was professional and friendly. The van was clean and comfortable too. We arrived to our destination safely and on time.
By Gina P.
Response from Orlando Shuttle Service· Apr 17, 2026
Thank you so much, Gina! Yes, Duane is awesome :D Thanks for taking the time to write us a review!
Excellent service! Prompt and friendly!
By Catherine
Response from Orlando Shuttle Service· Apr 16, 2026
Hi Catherine, much appreciated! I'm so glad you had a great experience :)
Very reliable. Great communication. Clean ride with plenty of room. Highly recommend.
By Mark H.
Response from Orlando Shuttle Service· Apr 16, 2026
Hey Mark! Thanks for the review-- very glad to be of service!
Keep up with the good work! Easy and quick service. Deserved 5 star!
By Melita J.
