Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
226 reviews
Orion Metal ExchangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orion Metal Exchange leads the industry by providing transparency with live, competitive online pricing for our products. We aim to be your comprehensive precious metals investment dealer.
Orion Metal Exchange (orionmetalexchange.com) has 226 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Prompt buying service on site. One of the few companies that had a good assortment of american eagle coin denominations. Perhaps it took a little longer than expected for the purchased coins to be shipped. Overall, very good experience.
By Daniel
My experience with Orion Metals was fantastic. The process was was fast and explained very well. I worked with Jacob Blalock durning this transaction, he was very knowledgeable on the metals. Jacob’s customer service was excellent , friendly and easy to talk to.
By Rich
Throughout the entire process, the staff never appeared to pushy or aggressive. My research and discussions with other companies took a significant amount of time. I am happy to say I finally found everything I was looking for through Orion Metal Exchange. By far the most impressive overall!!!
By Avery B.
This is such an amazing organization! Great customer service throughout the whole process! Orion will be my #1 choice for all future purchases!
By Briana G.
We decided to invest the money from the sale of our home in silver but didn't know anything about it , we had a precious medal company email us and were gona invest with them but it just didn't feel right so we prayed about it for direction and found Orion medal exchange and the Representative Blake was wonderful not only did he tell us all the great perks there company had to offer with free coins but they also have a Self directed IRA we can start for our future but the best part was all the money we saved because he told us the coins the the other company was trying to sell us were way over priced ALMOST Double what they were worth!! If it wasn't for the integrity of there Representative Blake and all his help we would of lost thousands of dollars!! So if you want to buy Precious Medals don't hesitate buying from Orion medal exchange and Blake won't let you down!:)
By Wendy
Response from Orion Metal Exchange· Oct 28, 2022
Thank you so much for taking the time to leave us this amazing review! We are grateful to have awesome clients such as yourself. We look forward to continuing to earn your trusted business in the future.
Customer Service
By Howi
Your whole team was excellent & provided us with a knowledgeable and pleasant experience. Daniel, Jacob and Griselda were helpful and patient to provide us (novices!) the information we needed to hopefully secure our future. The special July buying bonus was a super perk we'll be sure to tell any interested parties about. Thank you once again - God Bless you all! Bob & Sue
By Robert C.
Response from Orion Metal Exchange· Oct 28, 2022
Thank you for taking the time to leave us this amazing review! We feel incredibly lucky to have you guys as our trusted clients. As always, our team is here for anything you may need. We look forward to continuing to earn your business in the future.
The staff Chris and Hannah that I have spoken and have worked with are easy and pleasant to deal with. Ericjjji
By Eric R.
Response from Orion Metal Exchange· Oct 28, 2022
Thank you Eric for taking the time to leave us this positive feedback! We are grateful for wonderful clients such as yourself. We look forward to continuing to earn your busines in the future.
