Don’t buy from originalpaintbynumber
I ordered a picture in October, but I haven’t received it yet even though it has been half a year since I ordered. I wrote them 3 times about it, but they don’t answer. Really frustrating😏☹️
By Jane R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
427 reviews
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We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
427 approved reviews, newest moderated first
I ordered a picture in October, but I haven’t received it yet even though it has been half a year since I ordered. I wrote them 3 times about it, but they don’t answer. Really frustrating😏☹️
By Jane R.
I ordered from this company May last year - still have not received my package. I've emailed them a million times - the same old autoreply time and time again. Absolute pathetic - also sure it is a scam company.
By Corine
This company deserves zero stars. Pretty sure it's a scam. The only contact info is an email. You never talk to a real person. when you send an email they send you one back asking you opinion on how they are doing but the link is broken and doesn't work. I order two custom paint by numbers over a year ago and still have not received my order. At first I thought covid was slowing it down but it is just a scam. DO NOT BUY FROM THEM!!
By allenia M.
SCAM COMPANY. Don't buy from this company. Bought a product that I never received. Have contacted the company but never heard back from them. Impossible to get my money back.
By Monika
I ordered 4 paintings over 50$ never received them never got a refund and because I tried to work with them and give them the time they asked for due to covid. I can no longer dispute the charge. Scammers for sure!!https:// originalpaintbynumber.com
By Terrie K.
Worst company. Will not answer emails on auto response. Order on 2nd Feb have been charged and never received my order.
By rml
As others have said. Scam. Emailed multiple times to get money back and got auto responses. Gave them a little leeway because of COVID and then couldn't get a refund via my bank as too long had passed. Do not buy from here. Only time I have ever been charged for something I did not receive. Note: For others saying it just takes a while, I ordered in March 2020 - it's now January 2021 with no communication from the seller when I email monthly demanding a refund.
By Lucy M.
Worst company to buy from. Order takes months to get then either the wrong thing or missing the canvas. No response from them other than an auto generated message when emailing. Spend the extra few pennies and order from a US company!
By Susan W.