OriginalpaintbydiamondReviews of originalpaintbydiamond.com

One star is the lowest I am able to give this company. I ordered my product on May 2nd and after calls, emails and a request for Paypal to step in I finally received a response - within 36 HOURS of my case closing with Paypal. I will never order from them again and I have never received such poor service that I felt the need to go public with my dissatisfaction

I would not even give them one star. Think it is 100% scam. DO NOT DO BUISNESS WITH THEM

Absolutely terrible company. Ordered beginning of May and still received nothing. When I email them about my order I get the same automated response (and that’s when they bother to reply). Wish I’d read the reviews first. DO NOT ORDER FROM THIS COMPANY. THEY ARE TOTAL FRAUDS.

Same story as everyone else on here. Ordered on April 24th, 2020. It's now June 4th. Company says business issues due to Covid-19. But then I see a ton of bad reviews from early 2019, long before the virus. It's a scam. The tracking information comes up with no information. The website offers false information regarding availability and shipping time. I wish I had read the reviews before ordering. Looks like I will have to file a discrepancy with my credit card company. Every other product I ordered online from other companies during this time has been delivered without issue. Order #33119

Åpenbart en falsk side. Bestilte herfra, og alt så bra ut. Sikker nettside, ordrebekreftelse osv. Skulle ta 24-48t å samle ordren, 2 uker er gått og jeg har ikke hørt noe. Trackeren på ordren på nettsiden står fremdeles som "bekreftet", og ikke kommet videre siden jeg bestilte. Tydeligvis blitt holdt for narr, bare å styre unna.

I only rate 1 star because i had to rate something. I have been waiting 2 mo. Guess i have been takin for a fool. Emailing BBB..

Ordered beginning of April for something to do in lockdown. Recieved a phone call straight away as soon as i pressed submit , saying that they were busy and that covid was slowing down production but they will send a shipping email as soon as it is sent........ forgot all about it. then i remembered and emailed the company. I got an auto email saying that they were busy and they would respond isn 5-7 days. Did that twice and got nothing back. i payed by paypal and the paypal tag is something weird and nothing to do with diamond painting, and i clicked on the email and it takes you to a non existing page. Typical. I then went back onto the auto email and clicked on a link that takes you to RAMA deals and it looks like theirs loads of fake websites all linked up to this email address and its all saying scam. Im starting the process of getting my money back now with paypal. really disapointed as i searched for days to find a design i actually liked. The website looks legit and there is even a "about us" page to fool you. DO NOT BOTHER!!!!!!

Ordered a product to get me through quarantine in early April. My order has not been received and I never received a confirmation email. I emailed them asking when my product would be here and got a crappy automated insincere email back using COVID-19 as an excuse. I emailed them again asking for a refund, the only email I received back was a 10% off code that was most likely sent to everyone. They're quick to take your money and an international charge without a confirmation email. Luckily, I only lost $20.