While I eventually received what I…
While I eventually received what I ordered -- I had to send back the wrong order plus wait for the product I needed for about a week. The company should have had the product on my doorstep within a day of when I contacted them. They did not offer me anything but an apology for their mistake. They should have issued a refund.
By Ellyn
Response from Organic Skin Care· Sep 30, 2019
Hi Ellyn, I'm glad we resolve our mistake with your order. Mistake rarely does happen but we try to resolve them promptly like in your case. Thanks