Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
284 reviews
Orant NeonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support.Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events.The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market.As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
Orant Neon (orantneon.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 257 reviews with 5 stars · Clear filters
Absolutely fantastic customer service. Easy to work with. Honest. Fair. The sign came out exactly as I asked and then some. Shipped fast. Well packaged. I will, and have recommended this company. If you order from these guys you will not be disappointed. I love my sign!
By mike G.
Ordered a sign for our business and it was outstanding. The entire process went smooth and as promised. The sign came it quicker than expected and was packed very well. The sign is beautiful and well made. We will definitely order again! Great job!
By Dave G.
Received my neon sign and I was blown away. 5 stars for sure. Johnny was great and super helpful. Would highly recommend!
By Paul F.
The entire process went so smooth. Great packaging and delivery in less than two weeks too! The neon sign will look amazing in front of my niece's DJ booth.. Thanks to the entire team couldn't have asked for anything better.
By J B.
The product itself and effective communication were top notch! Special shoutout and huge thank you to Miley who helped me with my purchase and was very responsive with any questions or concerns I had. My only advice for improvement would be the delivery process. My product did take over a month to finally get to me. However, Miley continued communicating any and all updates that she received or retrieved.
By Yusef.
This sign is completely awesome!!! The communication with the company was so wonderful, detailed and prompt!!! Very very happy!!!! The quality of the product is top notch. I LOVE the ability to dim the sign on about 16 different levels. The color and detail is spot on!!! They send you a proof prior to purchase for approval. This is worth every penny!!!!
By Catie W.
I am skeptical of Facebook adds as I have had bad experiences in the past. I ordered a custom neon sign from Orant Neon and they worked with me to agree on the sign they designed for me. They were a pleasure to work with! I received the sign earlier than expected and it came out PERFECT!!!! Love my new sign!!!!!
By Walter F.
I am so obsessed with the final product. I literally took a picture of a beverage coaster and uploaded it to their website and within minutes received a mock up of what I wanted. I was amazed at how the whole process worked…so easy and Johnny was very responsive. Extremely satisfied! Will buy again from Orant.
By Mary C.
