Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
20 reviews
OptiOutSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
See clearly. Enjoy outdoors freely! Is it possible to put high quality prescription lenses in sunglasses and goggles? Yes, of course, this is why OptiOut was widely recognized! OptiOut is an emerging brand selling affordable prescription sunglasses and goggles for men, women and kids. As we have been successfully serving customers through local stores since 2020, we created the OptiOut online brand in January 2025 to connect more customers around the world. At OptiOut, we are passionate about enhancing your outdoor experiences through our premium range of sunglasses, goggles and Rx inserts. Born from a dedication to quality eyewear, we are happy to provide you with the perfect blend of style, performance, and protection all the time. OptiOut comes with two concepts: "Optimized Outdoors" and "Optical Outdoors".
OptiOut (optiout.com) has 20 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
20 approved reviews, newest moderated first
I was very happy with my goggles. Good anti-fog & overall fit
By Beth
Response from OptiOut· Jan 21, 2026
Thank you Beth for the excellent review! We're so glad our anti-fog technology and fit met your expectations – that's our mission. Enjoy every clear run! Best Regards, Albert from OptiOut Customer Service Team [email protected] https://www.optiout.com
I had an amazing experience with optiout. I needed prescription inserts for my snowboard goggles. I ordered and when the first shipment got stopped during shipping, the support team immediately sent me a new pair. This really saves my trip! Would have been miserable without them. Thank you so much! What made it even better was the fact that the first shipment still showed up and now i have a backup pair. I will definitely be recommending optiout to friends. 5+ stars thank you
By ken P.
Response from OptiOut· Jan 6, 2026
Our pleasure! Thank you so much Ken for taking the time to share your experience We are thrilled to hear that our prescription inserts saved your ski trip. Truly appreciate your trust! Best Regards, Albert from OptiOut Customer Service Team [email protected] https://www.optiout.com
be prepared to wait. i should have known, when my bank caled asking if this was a fraud charge.... i STILL havent gotten my inserts. guess im out 50 bucks.
By Christopher S.
Response from OptiOut· Nov 24, 2025
Hi Austin Scott, This is Albert from OptiOut. We sincerely apologize for the frustration and concern this situation has caused. We want to assure you that this is a legitimate order, and we are here to make it right. Let me provide an update on your order #optiout2019 for the Prescription Ski Goggle Insert. You placed your order on November 8th with our free Standard Shipping option. As outlined in our shipping policy, custom prescription lenses require 3-5 business days for production before they ship and Standard Shipping time is 8-10 business days. Your order was completed and dispatched on November 13th, and a shipment confirmation email with tracking details was sent to you that day.(if you didn't find it, please kindly check your spam email folder.) According to the tracking information, the local carrier attempted a delivery on Sunday, November 23rd, but it was unsuccessful because the delivery address was listed as a business that was closed. The status was updated to "Delivery Exception, Business Closed." To resolve this immediately, we have already contacted the shipping carrier to request a re-delivery as soon as possible. We will also follow up closely to ensure your package reaches you. We understand that waiting can be frustrating, but the processing and shipping timelines for your order have been within the estimates provided at checkout. We truly hope this clarification helps and that you will soon have your inserts. Please feel free to contact us if you have any further questions - [email protected]. Your satisfaction is very important to us. (I also sent you an email and a txt message for your order update in case you lose something important) Thank you! Best Regards, Albert from OptiOut Customer Service Team [email protected] https://www.optiout.com
Happy with the ski goggle inserts, haven't used them yet but the prescription lenses are spot on
By Floyd G.
Response from OptiOut· Sep 27, 2025
Glad to hear that you're happy with them! Thank you very much Floyd!!! Best Regards, OptiOut Customer Service Team [email protected] https://www.optiout.com
