Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
84 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
opticsoutfitter.com is listed under Vision & Hearing.
opticsoutfitter.com (opticsoutfitter.com) has 84 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Initial order for prescription sunglasses went well with good communication. I would like to order another pair but need to discuss an issue with the lens. Tried contacting using two different emails, chat, telephone multiple times. No response...
By Jay K.
I had one decent experience but the glasses took four weeks to arrive. Then, my second experience the order got "lost" by ups despite my never receiving a shipping confirmation. It took at least 4 attempts via email and phone to reach customer service and when they finally remade the glasses it took another 3 weeks to get them. Won't be trying Optic Outfitters a third time.
By Abby G.
