It takes two weeks to arrive and the…
It takes two weeks to arrive and the glasses are very cheap. I've tried two pairs of a robust sports frame and they both broke very easily. Its a waste of time and money
By joe M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
351 reviews
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Opticalfactor is listed under Vision & Hearing.
Opticalfactor (opticalfactor.com) has 351 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
351 approved reviews, newest moderated first
It takes two weeks to arrive and the glasses are very cheap. I've tried two pairs of a robust sports frame and they both broke very easily. Its a waste of time and money
By joe M.
Today, I received a pair of "prescription" eyeglass frames I ordered from this company. The style of the frame is the Defendr Prescription ANSI Z87.1 Safety Glasses. I bought them at a discount and was elated by my purchase. The glasses which were mailed from China look and feel cheap. I am almost certain that they are not constructed to hold prescription lenses. Definitely shoddy craftsmanship.
By Dquinonees
Received the wrong prescription. Requested refund or replacement and have not received any resolution
By FORD W.
One of the glasses from my original order made me dizzy and off focus, Optical Factor quickly find solution to solve the problem. You definitely can trust them with your glasses! 5 star Customer's Service
By Dennis C.
My glasses are amazing . Best pair I bought so far . Unfortunately they arrived with a small scratch on the lense 😔. Otherwise 5 stars .
By Daniel D.
Foarte siguri, respecta rețele optice, sosire la timp, ochelari foarte eleganți.Va mulțumesc!!!Grigore Sandu.
By Grigore S.
Good selection, easy ordering, prompt shipment, great prices.
By Gerald F.
The glasses arrived faster than last time. Always a smooth transaction. Lenses are perfect prescription. Will be making a 4th purchase.
By KV I.