OpticalfactorReviews of opticalfactor.com

It took over 7 weeks to get glasses that I was told I would have in 3-4 weeks. Customer service was no help. Promised a refund of shipping but have not receiving it still. After receiving my glasses I can’t even wear them. I feel like I’m wearing beer goggles. They are no where close to my prescription. I will not recommend this place to anyone! Stay away from this company

right fit and the looks is fantastic.

Do not order from this company. It has been 35 days and the package is still in customs! Beware you are ordering something from mainland China.

Very nice Anti-Reflective Progressive Photochromic glasses for my complex varifocal prescription. They are as described and received promptly. A bargain for under £80.

Glasses I received were not in the frame color I had ordered. After informing them of this I was told they would send another pair in the correct color and to just keep the other pair. Good result.

Wraparound prescription sun glasses glasses better than ones I paid hundreds for from my optician. Optical Factor prices are so reasonable that I thought they were a scam. I risked it and I'm very, very satisfied, so satisfied I ordered a 2nd pair in another colour in clear lenses for cloudy weather. I have a complex high prescription which local opticians struggle to get filled. Usually I have to limit it to long range or shirt but Optical Factor were able to fill my full prescription. While they still look a bit like bottle tops I can see very clearly long and short including reading. My only complaint is in ordinary frames the sizes are too big for my face so I can't purchase them.

I ordered goggles for my son who is plus 7 in both eyes. The aim was to get him playing rugby . After some back and forth re prescription I found the service to be great the product amazing and came in a timely manner. I will order again and am greatful to have my son playing sport and not disadvantaged.

Obviously the rather large amount of negative reviews gave me pause when first considering an order. But I thought, at these prices, I can't really say no and if things do go wrong I always have paypal to turn to. So I took the plunge, and let me tell you it was totally worth it. Glasses took about a week to arrive and were perfect. Prescription was spot on and frames feel sturdy and well made. I should mention my prescription is single vision and not a very strong prescription, so I can't comment on how they handle more.complex prescriptions. Will definitely be ordering more pairs.